Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 21, 2016

Only starting but seems user friendly. and easy to manage

Shop Allasta
United States
7 months using the app
May 9, 2016

Excited to try this! We have had a Loyalty Program for 10 years, but never a way to translate it with our online customers. This seems like the perfect solution, with a straight-forward setup!

Harmony Scott
United States
7 months using the app
Edited June 3, 2024

We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.

Lexli
United States
5 months using the app
Smile.io replied February 27, 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

November 1, 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
United States
6 months using the app
Smile.io replied November 3, 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Tozando International
Japan
6 months using the app
Smile.io replied February 8, 2021

Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

May 25, 2017

just started using, seems pretty easy to use and pretty easy to navigate. Excited to start using this.

Gray Skyes Boutique
United States
6 months using the app
September 7, 2016

Very easy to use. We just started using. This is amazing!

Yokocos
South Korea
6 months using the app
March 25, 2016

5 Stars! I tried a couple rewards apps and this one is my favorite. Very easy to use.

Accessories By Amy Official Store
United States
6 months using the app
June 21, 2021

I just got the app and had to reach out to customer service. The customer service is amazing. I can't wait to start using the app.

Afro Glam Nails
United States
6 months using the app
Smile.io replied June 22, 2021

Thank you so much for leaving us this review! We're so happy to hear that our customer service team was able to help you out ✨

November 18, 2016

powerful. easy to use (pretty much:). Totally useful loyalty plug-in. Fully recommend.

Coaqua
New Zealand
6 months using the app