Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 21, 2017

it's indeed helpful and easy to manage

Monograf Apparel
Philippines
4 months using the app
Edited October 9, 2016

very nice and easy to use apps!

Celovis
Malaysia
4 months using the app
August 14, 2016

Awesome easy setup which leaves the guess work to them. You can also set the reward levels and customize. I hope this app will strengthen our relationship with customers.

Sikra Jewelry
United States
4 months using the app
May 30, 2023

Fresh UI experience. Easy to set-up and customize to meet store needs. The support team is very kind and quick to respond as well!

Dustless Blasting® Online Store
United States
4 months using the app
Smile.io replied May 30, 2023

hank you for taking the time to leave a review and your kind words it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

May 30, 2017

This app is great for my customers, they always come back when they get rewards for every purchase. It's perfect!

Eleganci Central Shop
United States
4 months using the app
February 26, 2017

Cool concept, a bit pricey for the entry level though.

Htx Jewelry
United States
4 months using the app
August 26, 2016

Bar far the best 'out of the box' loyalty program I have used. Perfect for beginners.

Maanwines
Australia
4 months using the app
January 19, 2022

We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use

On the Go Boutique LLC
United States
4 months using the app
Smile.io replied January 21, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

December 19, 2020

Excellent support and program. It's really easy to use and install and the support team is really fast and will help you with everything you need!

CuidaMiMascota
Mexico
4 months using the app
Smile.io replied December 20, 2020

Thank you so much for the kind words and 5 stars. Our Support team is here to help! 💖

July 22, 2016

it's easy to use and offers great features! I thought it would be a lot harder to set up this program but to my surprise it was super easy! this is really cool as I'm not a very tech savvy person.

Sarada Fitness Wear
United States
4 months using the app