Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

May 19, 2016

Loved how easy this was to set up !

Lovemetoys
United Kingdom
3 months using the app
June 8, 2015

You NEED this. It is a rewards program to keep customers coming back by giving them points or savings the next time they shop. Also existing customers will be given the points automatically when they log into there account.

Fifty Shades of Intimacy
United States
3 months using the app
September 13, 2016

Wow, just spent about 3 minutes and the app is up and ready to go! Easy to use, looks great and should help me get more repeat customers. Who could ask for more!

Mikes Rc Vehicles
United States
3 months using the app
February 24, 2017

Great app, still testing it out.

Maureen Flynn Collection
United States
3 months using the app
November 10, 2020

We love this app! We're using the free version which is surprisingly not very limited. We would never have reached the level of customer engagement we have now without it. It took a few weeks for our customers to interact with it but now it's rolling really well. Our return customer sales have increased over the last month and part of that uptick I'm sure is due to this app. We haven't had any complaints from our customers either which I was afraid we might. They see to like it so thank you very much for a great product!

Brownbottle Burlap
United States
3 months using the app
Smile.io replied November 12, 2020

Thank you so much for the review and five-star rating! We're really happy that you're seeing an increase in repeat sales because of Smile. 😄

January 30, 2018

I had a small issue intializing the app. Mohsen and Maggie solved it in 10 minutes through the live chat. So nice to see professionals like them. Thanks a lot guys and when we will earn billion of dollars thanks to you I'll keep you in mind for sharing some. ahah ! Thanks

Parachute Calecons
France
3 months using the app
May 22, 2017

Very helpful and handy to keep all of my loyal customers in one place with all of their rewards!

Psychedelic Sloth
United States
3 months using the app
February 7, 2017

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
United States
Over 4 years using the app
June 15, 2016

This is a great app to offer our UV curing and germicidal customers rewards.

Cureuv
United States
3 months using the app
Edited March 26, 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
United States
Over 4 years using the app
Smile.io replied February 28, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️