Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 5, 2016

App is very easy to setup and straight-forward. I'm excited to start seeing my customers use their points.

Office Ink
Canada
4 months using the app
June 26, 2023

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

LilyBean Gifts
Canada
4 months using the app
Smile.io replied June 27, 2023

Thank you for the review! We do apologize for any lack of service this past weekend. We do have dedicated team members for weekends; this weekend was just an exception. I've reached out to you so we can make it right and ensure you are getting the service you need!

-Mack

June 17, 2021

very good i like this, simple, clever, nothing to complain about.
It would be nice to add affliliate to it

abcore
Czechia
4 months using the app
Smile.io replied June 18, 2021

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)

January 14, 2021

so far, seems like a great app! I literally just downloaded it so I hope that it works for my business.

mrsbyrdboutique
United States
4 months using the app
Smile.io replied January 14, 2021

Thank you so much for the review - we look forward to working with you!

October 29, 2016

Still not in complete control of the program but it beats creating one on my own good addition to shopify.

Tucker Scents Soaps
United States
4 months using the app
September 2, 2017

So far, So good
Will put it to work on Launch day

Nastybrandapparel
United States
4 months using the app
April 14, 2022

Super simple, extremely powerful. And the team are responsive and eager to help. Love Smile.io - recommend to anyone.

The MAGFAST® Store
United States
4 months using the app
Smile.io replied April 14, 2022

Thank you so much for the kind words about Smile and the team! We really appreciate the recommendation. 😄

October 23, 2016

Easy Peasy! I'm just a newbie and was surprised how easy this was to install.

Private Pleasures Ltd
Canada
4 months using the app
July 9, 2016

I just downloaded and using the app. This looks pretty and amazed with the options.
Will come back and review after using it.

Great work and thanks from BYESurprises team !!

Bye Surprises
India
4 months using the app
Edited May 10, 2023

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

The Sweet Pea Shop
Canada
4 months using the app
Smile.io replied January 17, 2023

Thank you so much for leaving a review! It was wonderful assisting you today. Super glad I was able to help! :)- Jade <3