Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

Edited October 8, 2019

So close to being a great app, but there seems to be a major error on how the app calculates points on sales.

If like us you choose to base rewards points on the product price before tax and shipping is added, beware that the app takes the total order amount then deducts the VAT inclusive delivery fee and also deducts the total VAT for the whole order, resulting in VAT on delivery being deducted twice and fewer points awarded than the customer is expecting. Instead, it should base the rewardable total on the product total before VAT.

Photo Boards®
United Kingdom
Almost 3 years using the app
Smile.io replied October 8, 2019

Thank you for the feedback! We'll be sending an email your way shortly to help!

August 22, 2016

https://aussiediscreet.com uses sweet tooth for our other site https://aussiediscreet.com.au It works and easily integrates. Your first 500 people are free so its a no brainer for a new site to differentiate from your competition.

Aussiediscreet
Australia
About 1 month using the app
September 19, 2016

Fantastic App. Has really helped us increase revenue on our store. A great way to reward customer loyalty. Thank you Sweet Tooth.

Beemercy 2
United Kingdom
About 1 month using the app
February 3, 2017

Setting it up was really easy

Panda Brew Tea
Canada
About 1 month using the app
September 20, 2016

Was easy to set up and works well

Oceantest
United Kingdom
About 2 years using the app
Edited May 24, 2020

Best rewards App here. Roel Villahermosa from the Tec-Support and Shaun are doing an awesome job. Thanks guys for all the help :)

-1 Star because I really don't get why there is still no multi-language feature (even shopify built this now for a year) and no options to change text, behaviour or anything of nudges, no statistic for guest referral nudges etc. We could do better and more if we had more options here.

Made By Men
Germany
About 2 years using the app
June 28, 2016

I really like this amazing tool, i fully recommended to all of u. I just getting improving my sales growing up by days. thank you guys

Dixanias Beauty Collection
Panama
About 1 month using the app
November 28, 2016

This is a great program for my newly opened clothing website launch www.simplybecauseclothing.com Thank you Sweet Tooth!

Simplybecauseclothing
United States
About 1 month using the app
May 30, 2019

Great app for sure! super stoked to be using this for our store and i already know that it is going to be one of the best decisions we have made so far!

IIMBU
France
About 1 month using the app
Smile.io replied June 4, 2019

Thank you for the five-star review!

August 1, 2016

Just installed this free app. Just what we've been looking for as we want to thank our returning loyal customers.

Diabetes Meals Online
Australia
About 1 month using the app