Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,422)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

December 5, 2014

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

Barrister & Mann Fine Shaving Products
United States
Almost 4 years using the app
February 22, 2016

Crazy crazy crazy awesome app! best ever!!!!

Metju
Spain
2 months using the app
January 24, 2019

It works great so far! Very simple to use, and it's practical for some sellers like me who has small budget but wants to get more functions.

newyes1
United States
2 months using the app
July 25, 2016

So very to install Sweet Tooth's Loyalty Reward Points App on http://Honey-Glow.com! Friendly and knowledgeable customer service if you need help!

Honey Glow Com
United States
2 months using the app
January 7, 2021

I used this app to help increase customer return to our website with incentives as well as to increase traffic to website

Young King Apparel LLC
United States
2 months using the app
Smile.io replied January 8, 2021

Thank you so much for five stars! We really appreciate it. 😄

September 17, 2016

I love this app! Everyone loves rewards and collecting points! Absolute must-have.

The Absence
United States
2 months using the app
November 3, 2016

this is a great and wonderful app I love it

Krazyhouseapparel
United States
2 months using the app
June 10, 2021

Very easy to set up and super easy to use. It took about 5 minutes to walkthrough the setup wizard.

Simple Styles for Men
United States
2 months using the app
Smile.io replied June 11, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

April 29, 2022

For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!

Leaves of Trees - Canada
Canada
Almost 4 years using the app
Smile.io replied April 29, 2022

Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole

August 17, 2016

Sweet Tooth is an amazing app that lets you reward your customers with discounts, free products, etc. for helping to promote your store and the best part is that it is entirely useable for free which is what you need when you are just starting out. Check out Sweet Tooth!

Sdiva
Canada
2 months using the app