Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

January 30, 2018

I had a small issue intializing the app. Mohsen and Maggie solved it in 10 minutes through the live chat. So nice to see professionals like them. Thanks a lot guys and when we will earn billion of dollars thanks to you I'll keep you in mind for sharing some. ahah ! Thanks

Parachute Calecons
France
3 months using the app
May 22, 2017

Very helpful and handy to keep all of my loyal customers in one place with all of their rewards!

Psychedelic Sloth
United States
3 months using the app
November 2, 2023

Great customer service and quick help

Farless Health and Wellness
United States
3 months using the app
Smile.io replied November 4, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Edited July 5, 2024

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
Australia
Over 4 years using the app
Smile.io replied January 21, 2022

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.

June 15, 2016

This is a great app to offer our UV curing and germicidal customers rewards.

Cureuv
United States
3 months using the app
March 22, 2017

It really was a breeze to setup. I'm using the free version at the moment (Mar. 22, 2017) but I plan on upgrading as soon as I see visitors signing up for the loyalty program!

Salmaantest
Canada
3 months using the app
May 25, 2021

App is easy to use! Their customer service team is very quick and helpful in answering concerns as well

Renegade Folk
Philippines
3 months using the app
Smile.io replied May 26, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

May 3, 2021

Love the look and feel of this app. I'm excited to test the loyalty program out on my customers. Thanks Smile :)

Lalviv
United States
3 months using the app
Smile.io replied May 5, 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

January 19, 2017

Super easy to use and integrate. Anyone can do it!

Ensemble Box
United States
3 months using the app
April 17, 2017

Awesome program works well...Great......

Superfoodstoyou
Australia
3 months using the app