Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 8, 2016

so user friendly and easy to use. LOVE!

Miakhay
United States
3 months using the app
June 26, 2018

This is a very cool app and our customers seem to really enjoy using it. It also intergrates well and looks very professional. More importantly, its made the reward system pretty fun to use and feel like a game. Definitely a good way to build customer loyalty and further interaction.

Pixelcrib
Australia
3 months using the app
Edited March 26, 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
United States
Over 4 years using the app
Smile.io replied February 28, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

March 31, 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Entry Envy
United States
3 months using the app
Smile.io replied April 1, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨

- Lisa & the Smile Team💛

August 26, 2016

One of my favourite suppliers uses this app in their shop (and yes, a reason I keep using that particular shop is because of my reward points discounts!) so when I set up my own business shop I knew I had to get it too. Easy to use/ set up and looks good. Thank you!

Nicabrac
United Kingdom
3 months using the app
January 17, 2017

Great App!! Racks up rewards points for customers which will encourage repeat sales and visits to my store.

Briticas Beauty On The Go
United States
3 months using the app
September 15, 2016

This is a winner for store owners and especially their customers.Everyone appreciates treats.

Drongineering
United States
3 months using the app
December 4, 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
United Kingdom
2 months using the app
Smile.io replied December 6, 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

August 1, 2016

Just started with the app. Works great, easy to install. Thank you very much!

H2o Meal
India
3 months using the app
December 11, 2023

SAV super rapide rapide !
Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.

Missa Arles
France
2 months using the app
Smile.io replied December 12, 2023

Merci d'avoir pris le temps de nous laisser un avis ! Nous apprécions les gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨