Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

January 22, 2017

This is an awesome idea that I thought would be a very difficult task to add to my store. In reality, this app makes it far easier than expected. I'm not the greatest with computers and i can figure this out. I'm sure if i can, anyone can as well.

Frates
United States
4 months using the app
September 6, 2017

I loved how easy to setup a comprehensive reward program on my website "www.silicon-geeks.com" with Smile.io

Easy-to-use but powerful tool to make loyal customers...

Abdellah Kanawati
www.silicon-geeks.com

Silicon Geeks
Saudi Arabia
4 months using the app
April 13, 2022

Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!

blush+berry
United States
4 days using the app
Smile.io replied April 14, 2022

Thank you so much for leaving us this lovely review! We agree - Nicole is the best 😄

March 28, 2018

good option for someone who wants to try a rewards program, but doesn't have the cash yet to spend on paid options

Glass City Pipes
United States
4 months using the app
October 8, 2016

We are super excited to get moving with sweet tooth! We have an old-school loyalty program, but need to bring this into the future. -Machus

Machus
United States
4 months using the app
June 4, 2018

This app is super easy to use and install! Highly recommend for those trying to keep costs low but up their marketing.

The Island Girl
United States
4 months using the app
June 7, 2017

Super easy to use and setup. Nowadays you need to have a rewards program to be able to compete and this does the job very nicely.

A&K Labs

A And K Labs
United States
4 months using the app
October 15, 2016

Seems good so far. Doesn't have many options initially, but that's to be expected. Upgrade, it's worth it.

Decatur Curated
United States
4 months using the app
August 9, 2016

Fantastic thus far! Great feedback from customers x

Harriet Herbery
Australia
4 months using the app
March 4, 2017

Great app! Adding a loyalty program to our site has made a huge impact.

John Welch Art
United States
4 months using the app