Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 16, 2021

This app was so incredibly easy to use. A loyalty program was a feature we were kept telling our customers were going to develop, but I had no idea how easy it was with Smile. Even the free version was enough for us to get customers to sign up and start earning. Every store should at least install the app to give customers the ability to earn points before you are ready to jump into a subscription.

Blue Moon Fabrics
United States
About 1 month using the app
Smile.io replied February 17, 2021

Thank you for the 5-star review ✨ We're so glad that it was easy to get started and that your customers are happy. Best of luck launching your rewards program!

April 23, 2016

So far, so good. The app is easy to setup, customize and have running live in no time. Perhaps the only thing I would remove is the Bulk Discount integration, since it has become obsolete with Shopify's recent addition of "Limit of 1 per customer" coupons. Still a 5-star app though.

Pulse 8
Australia
About 1 month using the app
September 10, 2016

From what I've seen so far this is an excellent app!
Really well made and helpful!
Keep up the good work!!

Femalewishes
Greece
About 1 month using the app
June 9, 2016

I wanted a way to reward my loyal customers, and to encourage repeat visits. This app was very easy to set up, and gives me a very professional feature with almost zero effort.

Wolf Packs
United States
About 1 month using the app
July 20, 2016

easy, affordable, and deff useful! Great app

Nemo Accessories
United States
About 1 month using the app
July 14, 2016

I really love this app. Its simple to set up and the customer interface is really nice. I gave 4 stars instead of 5 as i feel like the price jump between a free account and one with some of the bells and whistles is a pretty big jump.

I would like to see that alittle more affordable, but apart from that it's great.

Keeko
Australia
Almost 2 years using the app
February 21, 2017

Love the program so far. Very easy to set up and integrate in to my store and my customers couldn't wait to sign up. Thanks!

Nail Tramp
United States
About 1 month using the app
Edited October 4, 2016

Setup was fairly easy, and the program looks great.

I was disappointed that the Tab font color was not an editable option, and also that many of the customization features were locked down to the premium versions. I deployed this solution based on the understanding that it was a freemium service, and all features would be available, but I would be charged based on # of participants in the points program.

Please feel welcome to check out the deployment in my shop at www.bestfriendbeauty.org !

Bestfriendbeauty
United States
Almost 2 years using the app
September 13, 2021

This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!

SLMPD CO®
United Kingdom
About 1 month using the app
Smile.io replied September 14, 2021

Thank you so much for your kind words 😍 This is so great to hear! Please don't hesitate to reach out if we can help with anything :)

March 24, 2017

Love this app so much. Does what its made for bring in customers. Get it! You wont regret it

Natures Deal
Germany
About 1 month using the app