Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable loyalty program features. It's praised for boosting customer retention and referrals, and its smooth integration with apps like Klaviyo. The support team, including Joana and David, is highly regarded for their prompt and efficient service. The app is also noted for its compatibility with Shopify POS orders and its role in increasing conversions. However, some merchants suggest more affordable pricing and additional features like points on receipts. The app's ability to offer bonus points and free gifts is seen as a competitive advantage.

December 18, 2017

I have just launched with this program on our Shopify store and so far I am impressed both with what it can do and the support we have been given. Thanks especially to Fiona for her help in getting started. Looking forward to some great results!

Shineon Co Nz
New Zealand
5 days using the app
October 2, 2016

Excellent! It is very easy to use!

Trendy Idler
8 days using the app
November 26, 2016

AWesome app for rewarding customers with ppoints. 4littlebread.com

8 days using the app
May 30, 2016

New to this app but for a beginner its very easy to use and gets the thumbs up from me so far... Fantastic work creating this guys... :-)

Fit Filtration
United Kingdom
9 days using the app
July 4, 2016

So easy to install! Its a dream to use! I'm really excited to see how much my business grows using this fantastic App. They have so many great Apps to help build your business. The free ones are awesome and the paid ones seem well worth the money. Can't wait to try more. Thank you!

Potter French
United Kingdom
9 days using the app
May 10, 2020

Just installed and we are so excited to have this. You are able to adjust people's points - if they bought something before you had your point system, you can add it later on. What a great system! Will update if any problem arise.

Opal's Mae
United States
About 1 hour using the app
Smile.io replied May 11, 2020

Thank you for your 5-star review ✨ Please don't hesitate to reach out to Support if we can help with anything!

May 6, 2017

good application! thanks for simplify my life!

Faham K
6 days using the app
June 21, 2017

Amazing App, absolutely no complaints and its so easy to use. I would highly recommend it.

South Africa
6 days using the app
October 4, 2018

I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!

Haute & Rebellious
United States
3 days using the app
Edited August 23, 2016

It seriously one of the best apps ever

8 days using the app