Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

July 20, 2016

easy, affordable, and deff useful! Great app

Nemo Accessories
United States
About 1 month using the app
February 21, 2017

Love the program so far. Very easy to set up and integrate in to my store and my customers couldn't wait to sign up. Thanks!

Nail Tramp
United States
About 1 month using the app
Edited October 4, 2016

Setup was fairly easy, and the program looks great.

I was disappointed that the Tab font color was not an editable option, and also that many of the customization features were locked down to the premium versions. I deployed this solution based on the understanding that it was a freemium service, and all features would be available, but I would be charged based on # of participants in the points program.

Please feel welcome to check out the deployment in my shop at www.bestfriendbeauty.org !

Bestfriendbeauty
United States
Almost 2 years using the app
September 13, 2021

This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!

SLMPD CO®
United Kingdom
About 1 month using the app
Smile.io replied September 14, 2021

Thank you so much for your kind words 😍 This is so great to hear! Please don't hesitate to reach out if we can help with anything :)

April 9, 2021

helpful for my store will be getting more traffic when launching. will definitely keep updates of how it goes

Brewjita Collective
United States
About 1 month using the app
Smile.io replied April 9, 2021

Thank you so much for the 5-star rating! We really appreciate it! 🙂

March 24, 2017

Love this app so much. Does what its made for bring in customers. Get it! You wont regret it

Natures Deal
Germany
About 1 month using the app
March 13, 2020

Super easy to setup, already getting a great response in less than 10 minutes. My brand just got the extra push I didn't even know it needed!!!!

Sidity Smokers
United States
About 1 month using the app
Smile.io replied March 20, 2020

Hey there! Thanks so much for your review! So glad to hear that the setup process was easy 😊

April 13, 2016

Great app, which has served us well for nearly a year now, we know it works because customers always call us asking about ways to earn more points! We see sales increase daily due to customers ability to use and earn points to adjust their orders as they please.

Would like to see a bit more functionality and customization in shopify, such as integration into the 'my account' page.

Support, Specifically Elli, has been top notch, from premigration questions about moving 9000 customers and their points, to post migration cleanup. I got answers faster than any other support service.

7/5 would recommend to friends.
nick@medwakh.com

Medwakh Com
United States
About 1 month using the app
April 19, 2022

Highly Recommend. Easy to navigate, and when I had any trouble with it, the customer service is excellent and quick (thank you Jade!) with guiding through any issues/confusion.

The Farm Life
United States
About 1 month using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us this review 💖 We're so glad to have been able to help! :)

January 30, 2018

My customers and I love this app for my online reward program! Not to mention the support team is SUPER helpful!

West Avenue
United States
About 1 month using the app