Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,950)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer engagement and increasing order values. It features a user-friendly interface, seamless integration with Shopify, and customizable reward and tiered programs that drive sales. The support team is noted for their quick responses and professionalism, enhancing the app's reliability and functionality in managing loyalty programs, making it a popular choice among Shopify store owners.

March 9, 2023

Very helpful when I needed assistance to exclude customers from redeeming rewards on items that are already marked down in my shop. I love the ease and flow of this app. Hopefully it will be the same experience for my customers.

Loki Doki Dog
United States
3 days using the app
Smile.io replied March 9, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

February 27, 2016

I have a Queen size luxury boutique in Michigan and I just started using Sweet tooth rewards and everything has been fabulous this far. I wish it had a little more details on the free version yet its free so its cool. I love it so far......Ill be back on here soon for updates.

Dolce Couture Clothing
United States
3 days using the app
July 31, 2016

Very easy to use and with step-to-step information to set up the app. I just want to see how the customers react, so this is why you only get 4 stars out of 5 (yet) - good job!

Blue Frida Online
Germany
About 2 months using the app
February 18, 2017

Superb app! Adds much needed functionality to my store.

Forever Pear
Canada
3 days using the app
June 6, 2022

It took some doing, but Jade was a HUGE help in getting my customers and points switched over from BigCommerce to Shopify. She was patient with my limited computer skills and walked me through getting everything situated. Absolutely love the Smile program and your staff.

LSoH
United States
3 days using the app
Smile.io replied June 6, 2022

Thank you so much for the kind words, it was an absolute pleasure assisting you today :) -Jade <3

December 5, 2020

I have only had the app for a little while now but so far so good! I would recommend this to other people. The only downside I see so far is to create a tiered system you need to be a pro member which is $5-600 a month which I think is a bit much. I feel you should have a smaller tier system for a the lower price plans and then allow option when you go onto pro they give you a bit more.

Alaralia
United Kingdom
3 months using the app
Smile.io replied December 6, 2020

We are so happy to hear that you would recommend this to other people! Thank you for taking the time to share your feedback about our VIP feature and our Pro plan. Our VIP feature is definitely a popular one and we found that merchants who have an established customer base benefit the most from this. That said, we will take this feedback to help us improve our pricing to help more small businesses grow!

June 24, 2017

Easy to install! Great customer service, customers love it!

Ears Full Of Sugar
United States
3 days using the app
February 20, 2017

So far so good, The support is great too!!

Stylish Bazaar
India
3 days using the app
December 8, 2019

I just installed the app and so far so great. It was easy to set up and understand what I'm offering. Some rewards programs can be a little confusing not only to set up, but to fully grasp what shoppers have to do to earn and spend. NOT the case here! Love it. I'll have to come back and review once my shoppers begin earning and using their rewards.

K. LaMoura Boutique
United States
3 days using the app
Smile.io replied December 9, 2019

Thank you for the five-star rating! We're glad you're finding Smile easy to use 😄

March 21, 2022

great app, great features,
good customer service, reply in short time with nice manner, really helpful

Toy Huntsman - 潮玩獵人
Hong Kong SAR
3 days using the app
Smile.io replied March 22, 2022

Thank you for your wonderfully kind feedback about our app and the team 💛