Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

January 4, 2024

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Deux Cranes Chocolates and Confections
United States
About 2 months using the app
Smile.io replied January 6, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 17, 2017

easy to use wicked app!!!! set up in minutes with videos to help..

Flasheez
United Kingdom
3 months using the app
October 16, 2016

Very clever app, can't wait to analyse the success

Jazzyshirts
United Kingdom
3 months using the app
November 27, 2020

Great point system app! We wanted to find a way to thank our customers for their continual support and Smile was a great way to do that!

EmieJames
United States
3 months using the app
Smile.io replied November 27, 2020

Thank you so much for your wonderful review! ❤️ We're so glad to hear Smile is a great way to thank your customers!

November 25, 2016

This is a great app lots of help throughout the app to help u along the way

B Mscreenprinting
United States
3 months using the app
April 5, 2022

Great app! The rewards system has definitely helped us build our business and gain repeat customers.

CBC Apparel and Collectibles, LLC
United States
3 months using the app
Smile.io replied April 6, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

September 8, 2016

I love the design and set up of this app !! It has really made it easier to connect with my customers better and its boosted their involvement with my store !!

Caughtslippin Clothing
United States
3 months using the app
February 11, 2021

amei esse app ajudou muito nas vendas da minha loja. muito obrigado por me propor essa exp incrivel

catscook
Brazil
3 months using the app
Smile.io replied February 13, 2021

Muito obrigada! Thank you so much for the review! We really appreciate it. 💖

June 12, 2017

Rewarding my customers for their support has never been easier.

Thanks Smile.io ! :D

Bujo Berry
Canada
3 months using the app
August 7, 2023

very responsive and helpful. I was transitioning loyalty members from Toast to Shopify using Smile. Figured out with the help of Lisa that you need to upload the list of customers into your shopify customers and then upload the points balance into Smile. It made the transition very easy. Thanks

MechaChocolate
United States
3 months using the app
Smile.io replied August 9, 2023

Thank you for taking the time to leave such a kind review 💛 I'm so happy to hear that I was able to make your transition from Toast to Smile and smooth one — it was a pleasure chatting with you!

Please don't hesitate to reach out if you ever need more assistance 🤩

Lisa - Smile Team✨