Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,614)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 30, 2017

Great App, I use it on all my sites

Black Star Appare
United Kingdom
2 months using the app
January 21, 2019

Simple setup, and a great way to drive more traffic to my store while rewarding customers. Highly recommend adding this app.

Dazzle & Dapper
United States
2 months using the app
June 25, 2018

I've been using this app for over a year, starting with my Big Commerce account, now I have migrated over to Shopify. I needed to contact support to download a CSV file of my customers & their loyalty points to upload on Smile App on Shopify - worked great, just had to change a column name to "points" from "Points_Balance". Also, I needed to find a way not to offer my wholesalers loyalty points for their purchases and it pretty easy. When you set up your "earnings" points rules, click save, then on same page a section will come up with "Earning Conditions". Just add click drop down with "Customer tags" and then choose in drop down, "has none of" and then type "wholesale" or whatever word you used to tag your wholesalers in Shopify, click save and you're done. I saved this earnings condition on every earning rule so wholesalers can't get points for orders, social media shares, and birthdays... Elli helped me via email and was so quick! Thanks Smile app :)

Atomicswag
United States
2 months using the app
November 18, 2022

A GREAT addition to our store being able to reward our loyal customers, and amazing service from the Smile team! What more could you want, first class and reliable - thank you!

Dorset Wax & Wicks
United Kingdom
2 months using the app
Smile.io replied November 18, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛

Lisa - Smile Team ✨

September 13, 2023

Smile is very simple to start and implement, however, the free level will not last as long as you think and the next tier is quite a jump in price monthly. An in between or lower monthly cost would be desireable.

Twelve Oak Boutique
United States
Over 3 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad you found Smile easy to implement!

I have reached out personally via email to discuss our plans and pricing. We look forward to chatting soon!

April 4, 2016

Really easy to use, great service!

Plzzchill
United States
2 months using the app
July 23, 2018

awesome! love setting it up. best loyalty app provider

Katto Singapore
Singapore
2 months using the app
Edited July 31, 2016

I always send goodies with my orders but now I'm able to incentivize sales in the initial stage with this app that offers a easy user friendly interface for me and the customer. Thanks Sweet Tooth!

Badgermilk rules!

Kevin Thayer Art
United States
2 months using the app
August 12, 2016

Great app really makes a difference!!!

Quicktime Sales
United Kingdom
2 months using the app
February 28, 2017

Great app! Definitely brings in sales!!

Baby Jojo
United States
2 months using the app