Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 8, 2017

Easy set up. Very nice for customer.

Chill City Clothing
United States
About 1 month using the app
March 23, 2021

We have just migrated from and old Epos system to Shopify and we had to find a new reward program as our existing one was not supported by Shopify. On the advise of a friend we joined Smile. We went for the free option for now and though all new to us so far i has been more than impressed by the customer service team. Super quick to reply, extremely helpful and knowledgeable as well very friendly!! Highly recommend!

Olivier's Lounge
United Kingdom
About 1 month using the app
Smile.io replied March 24, 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

May 3, 2017

So far so good very easy to use plus quick setup.

Lola Rin
Canada
About 1 month using the app
July 26, 2016

Super simple layout and easy to implement in your store!

Truly Loved Clothing
United States
About 1 month using the app
Edited February 8, 2020

I appreciate companies that allow free plans for start up companies. Afterall, we all started somewhere at first. They respond to questions quickly and the interface is very professional.

IGS
Canada
About 1 month using the app
Smile.io replied February 14, 2020

Glad to hear that we're able to help! Thanks for the lovely review! 💖

March 6, 2023

Our Smile expert Nicole went above and beyond to support us with setting up our loyalty program. We appreciate the tutorial videos, prompt replies, and follow up.

Thank you Nicole for you hard work, and delivering it with a Smile.

The Olfactory Lab
Canada
About 1 month using the app
Smile.io replied March 6, 2023

Thanks so much for taking the time to leave a review. We really appreciate it and are so glad that you found our tutorials helpful. Don't hesitate to reach back out if you need anything else. We are happy to help :)

- Nicole

February 24, 2016

Very easy to understand, design and install. Looks great on the site. Simple and sleek I love it. Best of all you get all the premium features for free.

Lgbyl Boutique
United States
About 1 month using the app
April 13, 2023

This loyalty and rewards app is very user friendly. Customer service is great and fast! Nicole has helped me with questions to set up our website's loyalty and rewards for our website and POS.

Jami Ray Vintage
United States
About 1 month using the app
Smile.io replied April 13, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 8, 2016

I am so thankful for this free app! It's so easy to set up and I can't wait for customer to begin to feel appreciated and enjoy savings! Thank you!

Shiloh Z
United States
About 1 month using the app
Edited April 14, 2021

Added the app and there is a nice little widget on my homepage. II liked that was easy to set-up and I am looking forward to customers using this new feature.

Bonny Flair
United States
About 1 month using the app
Smile.io replied April 15, 2021

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to set-up, and we're also looking forward to engaging your customers!