Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 10, 2018

Love it! It's so easy to use.

Prairie Mama Birth Services Dna Keepsake Jewelry
Canada
14 days using the app
May 15, 2016

Sweet Tooth has got to be one of the top apps to be added to your store if you want to offer any kind of rewards program to your customers.

T Shirts Of Faith
United States
14 days using the app
November 25, 2016

I really like this app. It's just too expensive for a small business that's just starting out. I really hate that you cant name your discounts unless you spend $200 a/m. You'd think that would be a basic feature but its not which means that if you want to customize a reward for a certain promotion or customer you can't do it. Other than that the app is great and serves a good purpose for any business that want's to reward their customers.

The Amp Or Die Website
United States
About 1 year using the app
March 15, 2023

Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.

TheCarbonGarden
Australia
14 days using the app
Smile.io replied March 16, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Also, everything is better with gifs 💁‍♀️ If only we could use them in Shopify review replies... 👀

Lisa - Smile Team ✨

March 11, 2023

Thanks to Lisa for helping to resolve my issue and give advise on different topics. I believe there are some improvement for Smile required or needs to be done but for now I'm happy with the service as free plan use.

Getaddis
United States
14 days using the app
Smile.io replied March 12, 2023

Lisa is doubtlessly a superstar and very happy to see your review 💛 Please do keep sharing your suggestions and feedback with us, it's what helps us grow and become even better! 🚀

June 21, 2016

This is a wonderful app that is helping me increase my sales on a daily basis.

Jings Treasures
United States
14 days using the app
January 22, 2019

I can't redeem the customers points at point of sale. I can see the dropdown in Shopify POS that says "redeem this customer's points" but all it does is show me the customer and how many points. It doesn't give me the option to redeem. I then have to go to the website (time consuming for the customer) and pull the code and type it in. Please fix this.

Hadwin House
United States
About 1 year using the app
March 14, 2016

Great App so far! Looking forward to checking out how this works with our customers when our site launches.

Furious Sauces
United States
14 days using the app
June 18, 2016

I love sweet tooth and its FREE no way hats off the the guys at Sweet Tooth! Can't wait to see what else they will have to offer in the months to come!

Phoneprobs
United States
14 days using the app
August 1, 2016

Great way to reward customers for their support!

Jq Cosmetics
United States
14 days using the app