Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 14, 2016

Great App so far! Looking forward to checking out how this works with our customers when our site launches.

Furious Sauces
United States
14 days using the app
March 15, 2023

Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.

TheCarbonGarden
Australia
14 days using the app
Smile.io replied March 16, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Also, everything is better with gifs 💁‍♀️ If only we could use them in Shopify review replies... 👀

Lisa - Smile Team ✨

June 18, 2016

I love sweet tooth and its FREE no way hats off the the guys at Sweet Tooth! Can't wait to see what else they will have to offer in the months to come!

Phoneprobs
United States
14 days using the app
August 1, 2016

Great way to reward customers for their support!

Jq Cosmetics
United States
14 days using the app
December 3, 2021

We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!

laughing1969
Malaysia
14 days using the app
Smile.io replied December 3, 2021

Thank you so much for your kind review we really appreciate it💖. I'm so glad we could answer your questions and if you have any more we are always here to help. 🥰

August 27, 2021

Five stars for a very prompt reply from the support staff even before I started using the app. Will update my review once I try out the app.

Croatia Honestly
United Kingdom
14 days using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 🙏

November 28, 2016

I would recommend to a friend, for sure. So far, easy experience implementing. Can't give it a 5 yet until I see some results. Thumbs up for sure.

Score The Official Game Day Bag
United States
9 months using the app
August 21, 2016

Looks great and awaiting to check its results....

Xclusively 4 You
India
9 months using the app
January 23, 2017

So far, so good! My customers seem to be liking this new feature.

The Candle Barn Company
United States
14 days using the app
June 16, 2022

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

kadoonpro
Saudi Arabia
14 days using the app
Smile.io replied June 16, 2022

So happy I was able to help! Thanks for leaving a review, we love seeing the global impact of Smile! 🌍 Glad I was able to help you set up your own unique loyalty program! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️