Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 21, 2016

This app is neatly and well-sorted, so it's very easy for using even w/o an expert.

Cyxologi
Singapore
10 days using the app
May 27, 2016

Love it. So easy to reward my customers

Yoursuppliesstore Com
United Arab Emirates
7 months using the app
June 25, 2017

Easy to use, but the free plan seems to have an issue with renaming the points to anything else. Wish that feature worked.

Prickled Pear Studio
United States
7 months using the app
April 16, 2023

All the bells and whistles I could want in a reward points app. Excellent, easy to use interface. A+

Stitch Love Studio
United States
10 days using the app
Smile.io replied April 17, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 9, 2016

Very easy setup on our site http://myomegapet.com

Myomegapet
United States
10 days using the app
May 26, 2016

Such a easy to use app that I absolutely love!

Behind The Door Jewellery And Accessories
Australia
10 days using the app
May 31, 2022

The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi

Discovery Headbands
Canada
7 months using the app
Smile.io replied May 31, 2022

Thank you so much for your your feedback, I was so glad I could help you get everything sorted! 💪 Thanks for your compliments and suggestions, we appreciate you! We look forward to helping your business grow! 🌱

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited June 16, 2019

I'm new to the app but, after having problems with previous reward apps, I was happy to come across something that is easy to use! I love that you can manually add points to customer accounts. So far so good!

Demize Collectibles LTD
United Kingdom
7 months using the app
Smile.io replied June 17, 2019

Thanks for the great review, and for the feedback! :)

August 28, 2016

Simple to install and use. It's a nice way to get my customers coming back. I have it so they can also refer me to a friend. They each get points and I get a new sale! win win!

Sew Da Kine
United States
10 days using the app
October 15, 2018

Love this, however we can't afford anything at the moment as we're recently starting up. The free option is great, an improvement would be perhaps to put somewhere like cheaper options to pay for Smile. Overall great app though :)

Shumiya Australia
Australia
10 days using the app