Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Very well engineered app, all what we were looking for in the loyalty program is available. Integration with our review app also working fine.
Excellent support by Larry and the team!
Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❤️
Amazing customer service from Jade! Quickly answered and she helped straight away! App is brilliant and has lots of features, highly recommend!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!
Thanks so much for the review 🌟Happy to hear live chat with Larry was helpful! We're excited for your launch and we're here to help you boost customer engagement 🚀
So far the integration with my website has been smooth, although I am still in the testing stages and haven't gone live but I like what I have seen already, the only draw back will be the point system and cos of this I don't think I might be able to launch with it, the issue is, it is only the point(s) earned that is variable but the currency isn't variable so for example you can only edit ($1 = 1 point, 2 points, 10 points or 50 points etc) but what I really want to set up is ($10 = 1 point) that doesn't seem possible from what I have seen.
Update: I was able to sort this out via redemption (10 points will redeem $1), thanks a lot Nicole for reaching out.
Thanks for taking the time to leave a review. We really appreciate your feedback and are so glad that you had a smooth experience of installing Smile!
For the points per $1, we make it so that customers earn at least one point per dollar because we find it is easier for your customers to see and understand the value of your program when they earn a higher number of points. You can adjust how many points each reward "costs" in order to make those points worth higher or lower dollar values.
I have reached out to you personally via email to learn more about your business and provide 1:1 assistance in optimizing your program according to our best practices from over 100,000 loyalty programs!
I tried a few loyalty apps before this and left them because they didn't have the features I wanted. This app has them all. The cost is based on a win-win scenario. Basically, the more subscribers you have, the more your business grows, and the more you pay Sweet Tooth. I'm perfectly fine with that. The support staff is very prompt and helpful. Sweet Tooth also has multiple articles on how to make the most of your loyalty program. All around a fantastic app and I look forward to growing my business with their assistance.
really good app easy to setup and feature rich.
Very easy, streamlined set-up! Shopify app designers take notice: this is your competition.
I used this app to create my vip tiers. So at first i was upset at the pricing, Because yes i'm only starting my business but i still want an amazing rewards program. Thank god the customer service ( Larry) was great and the very easily worked with me to personalize the vip tier memberships with a cheaper and more affordable plan.
Thanks so much for the 5-star review 🌟 I am glad that Larry was such a great help! Looking forward to seeing your business grow with Smile.
Excellent this is very helpful
Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.
Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are!
Genuinely looking forward to hearing more. See you over in the email/chat threads!
Yours in Loyalty,
Brandon