Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited March 15, 2021

It was tough at first, but I was able to get some help to understand the program. Maggie helped me with all my questions.

LK Boutique
United States
5 months using the app
Smile.io replied March 16, 2021

Thanks for the honest review, and we're so happy Maggie was able to get you sorted with all your questions!

August 1, 2022

Tech supporter Nicole was amazing and thorough. I have no doubt if I have a problem on my side, they will walk me through what to do. !!!!

White Flower
United States
7 days using the app
Smile.io replied August 1, 2022

It was great chatting with you today! Thanks so much for taking the time to leave a review 😄 Don't hesitate to reach out if you need anything, we are here! - Nicole

April 28, 2017

I just installed this app from Oberloo's recommendation. It works perfectly and I see how we will benefit from using it at https://wallsndreams.com/
I highly recommend using this app

Goodmerchant
Australia
7 days using the app
June 28, 2017

Easy and cool app!
Does what you need it to with ease.

Boutique 218
United States
7 days using the app
May 11, 2017

The application is great, but lacking the translation for other language, many customers do not know how to use and have difficulties even the store doing a detailed manual.
If it is possible to change the note then I add 5 stars if the translation is added to other languages, I need the Brazilian Portuguese.

O aplicativo é ótimo, porém falta a tradução para outras linguagem, muitos clientes não sabem usar e tem dificuldades mesmo a loja fazendo um manual detalhado.
Se for possível alterar a nota depois coloco 5 estrelas caso seja acrescentado a tradução para outras línguas, preciso da português brasil.

Poison Dress
Brazil
5 months using the app
February 2, 2023

So far so good! The customer service is very attentive and super helpful if you have any questions installing the app. Shout out to Lisa for helping me figure out the API codes! I'm excited to implement this loyalty program for my customers :)

Jazeena
United States
7 days using the app
Smile.io replied February 2, 2023

It was an absolute pleasure chatting with you today! Thank you so so much for taking the time to leave this review and for your super kind words 💖💛 - Lisa

October 17, 2017

Very easy to use - took me 15 mins to set up basic rewards. Took me 4 months at my old job to implement a rewards program.

Micro-services ftw

Tha Nerdvana
Australia
7 days using the app
March 10, 2018

Nice app. Thank you. Very helpful for a newbie like me.

Elviajero
Philippines
7 days using the app
February 16, 2023

Great, and Easy to Use! Support is Awesome I highly recommend this App for all kinds of stores. Thank you

BrainyThreads
United States
7 days using the app
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

July 10, 2016

This app is great. It's a great tool to help boost sales at my site www.finchhousecoffee.com

Finch House Coffee
United States
7 days using the app