Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

June 21, 2017

Amazing App, absolutely no complaints and its so easy to use. I would highly recommend it.

Spinnernation
South Africa
6 days using the app
March 25, 2022

Joshua provided exceptional service and assistance with an e-Smile. Answered my questions super quick and was extremely helpful.

HANRO
United Kingdom
6 days using the app
Smile.io replied March 25, 2022

Thank you so much for the review! Sending you all the e-Smiles! 😄

June 25, 2021

Customer service is nothing short of amazing. I had trouble getting the rewards icon to work properly from mobile view on my website. They worked with me for a few days to correct the issues and were very thorough in their explanations and fixed it for me. Amazing customer service and I am so happy with the app thus far!

Tough Little Piggies
United States
6 days using the app
Smile.io replied June 25, 2021

Thank you so much for your review! We're so happy to hear that you got the help you needed from us 💖

November 29, 2017

This program is truly amazing. I did not expect so many functions, nor such a beautifully designed user flow for Loyalty points, Referrals and a system of rewards for them!

Good job! Highly recommend

Aromatherapist
Serbia
6 days using the app
May 28, 2017

Easy to use and integrates very nicely with Shopify :)

Socks Look
New Zealand
6 days using the app
December 29, 2023

操作简单,免费版本也可以使用很多基本功能,对低预算新手很友好。

Echo Elevador Partes
China
About 5 hours using the app
Smile.io replied January 4, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

非常感谢您花时间写这篇评论! 我们真的很感激 🤩

微笑团队✨

July 4, 2017

The Set up was Super Easy!! and will Launch Site in 24hrs.

Reflecshon Studio
United States
4 months using the app
July 12, 2021

Great app with great support. Only feature lacking is more languages and integration with the new Shopify languages API.

Finn
United Kingdom
4 months using the app
Smile.io replied July 14, 2021

Thank you so much for your review and feedback 💖

June 26, 2023

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

LilyBean Gifts
Canada
4 months using the app
Smile.io replied June 27, 2023

Thank you for the review! We do apologize for any lack of service this past weekend. We do have dedicated team members for weekends; this weekend was just an exception. I've reached out to you so we can make it right and ensure you are getting the service you need!

-Mack

September 13, 2017

No way to differentiate earning points per product (or collections)

Jetwavegames
United States
5 months using the app