Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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This app is 5 stars. I received help and support instantly with all my queries being answered concisely and promptly. I feel that if I ever need help, support is always just a click away. Smile has a great support team. And as for the app, is has everything I need to help grow my business. The app interface is easy to use and well designed, and the features it offers are vast and effective in helping to grow your business. Great app. 100% recommend
Thanks so much for taking the time to leave a review-- and for your kind words! We are so happy to hear Smile is helping grow your business.
Been using Smile.io for many years, great team to work with, highly recommend this app!
Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Great app for rewards with always helpful and fast customer service.
Thanks so much for leaving your review! I'm so glad we could help :)
- Angie, Smile Team
I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!
Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.
Lynn - Smile Team ✨
Brandon helped me with my questions today.
Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store.
10/10 service
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.
We really appreciate your kind words thank you for taking the time to leave us a review.
Best
The Smile team
Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.
Thank you so much for your review, we really appreciate your kind words.
Cheers
David
The app is easy to use and the support, specifically Jade, is very helpful.
Thanks for leaving a review! We agree that Jade is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨