Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,658)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

March 4, 2025

Customer Service is amazing! They answer very quickly and have always helped me learn how to use the app for my business. I am a new user of Smile and have alredy had my own customers enjoy the app. Jade was very helpful in helping me resolve an issue I was having in using the app. Thank you guys for a great product.

Mimsy's Beauty Boutique
United States
6 months using the app
Smile.io replied March 6, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 15, 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
United States
7 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

Edited February 28, 2025

Easy to use, great support, really happy with the program.

Freed's Bakery
United States
About 4 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

May 27, 2024

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
United States
5 months using the app
Smile.io replied May 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

August 21, 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
United States
4 months using the app
Smile.io replied August 23, 2024

We smiled reading this review! Thank you so much :)

May 18, 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
United States
Almost 3 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

May 1, 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
United Kingdom
Almost 6 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

July 29, 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
United States
About 1 month using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

Edited September 24, 2024

Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.

The Doggie Shop
Australia
8 months using the app
Smile.io replied March 15, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!