Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

May 26, 2017

very good service and helped my company

Bargainsuperstore
United Kingdom
About 22 hours using the app
April 8, 2022

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

Petite Stitchery
United States
About 22 hours using the app
Smile.io replied April 8, 2022

Thank you for the five-star review! We truly appreciate it. We're so happy Jade was able to help out. 😄

May 19, 2020

So far it's great. Very easy to set up and it integrates with all of my existing themes. A lot of apps would require additional technical support. Woohoo!

Juno Boutique
Australia
About 22 hours using the app
Smile.io replied May 25, 2020

Thank you so much for your review! I'm so glad to hear that you found the setup process simple ✨

August 2, 2019

Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.

Esoteric Aroma
United States
About 22 hours using the app
Smile.io replied August 7, 2019

Thank you for the five-star review! We're glad our support team was able to help out.🙂

May 1, 2016

Easy to install and use which makes this app perfect! Thank you!

Smokey Mountain Lacquers
United States
About 22 hours using the app
August 20, 2016

This app is incredibly simple and easy to use. It was up and running in just 60 seconds!

I Can Be Society
United States
About 22 hours using the app
February 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Biodynamic Coffee
Canada
About 22 hours using the app
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

January 30, 2020

So far the app seems to not work. It signed up customers as members on install that don't have accounts. My biggest repeat customer who has an account is only a candidate. Sent support got 1 email back and no further reply's or fixes.

Indypicker.com
United States
27 days using the app
Smile.io replied January 31, 2020

Thanks for leaving a review. I'm really disappointed to hear that Smile isn't working for you, that's not the experience we like to offer. I've sent you an email so that we can get this fixed!
-Elli

May 25, 2022

Very complete app! I recommend this app to everyone who is looking to bring value to their customers by rewarding them with points!

Asu Labs
United States
About 22 hours using the app
Smile.io replied May 26, 2022

Thank you so much for your feedback, we love that you love us! 😍 We look forward to helping you keep the rewards flowing and your customers smiling! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

June 23, 2016

LOVE THIS APP! Such an easy way to give a free gift to your special customers!

Little Shop Of Oils
United States
About 22 hours using the app