Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 28, 2021

This app is super easy to setup. It is easy for my customers to navigate. And I LOVE how it connects with Shopify POS!!!

LIVIN' LIFE
United States
1 day using the app
Smile.io replied April 30, 2021

Thank you so much for the review! We're so excited to have you here as a Smile merchant!

April 20, 2022

Only new but so far am enjoying it! Customer service was great when I had questions and replied almost instantly.

The Backdrop Shop
New Zealand
1 day using the app
Smile.io replied April 20, 2022

It was a pleasure speaking with you :) I am so glad that you are enjoying Smile so far and appreciate you taking the time to leave a review - Nicole

April 23, 2022

Mack was very helpful. Great customer service experience! Love using the Smile Rewards for my Shopify!

Hunny Threads
United States
1 day using the app
Smile.io replied April 23, 2022

Hey, Thank you for leaving such a kind review. We agree Mack is awesome, we are lucky to have her and to have you as a customer.

February 10, 2021

Super friendly and professional support! we haven't published yet the app, but it looks the perfect fit for us. :)

Zilian
Portugal
1 day using the app
Smile.io replied February 10, 2021

Thank you so much for the 5-star review 🌟 Best of luck in launching your rewards program!

May 22, 2020

I found this app super easy to install and set up. Everything I have been looking for. Im sure its going to a great asset to our business. Thank you

Indi Rose Fashion Australia
Australia
1 day using the app
Smile.io replied May 25, 2020

Thank you so much for your review 💖 Don't hesitate to reach out to support if we can help with anything!

July 20, 2022

I just loaded this app yesterday and had a small issue that I needed worked out. I logged into the chat system and was connected with Jade. Jade was super helpful and resolved my issue right away.

Sugar Beach Boutique
United States
1 day using the app
Smile.io replied July 20, 2022

Super glad I could assist you today :) Thanks for taking the time to leave a review. -Jade <3

February 28, 2023

Thank you Jade from Smile was really helpful and answered all my questions. Thank you very much. xx

Lacrème Beauté
United Kingdom
1 day using the app
Smile.io replied February 28, 2023

Thanks so much for your kinds words and taking the time to leave a review! It was lovely assisting you today <3 -Jade

June 26, 2017

This App is very useful, we are using it for encourage profitable actions that drive customer loyalty by issuing points.

Lovefavormates
China
1 day using the app
April 18, 2016

great app..this is what ia ma searching for.

Tidanni
Malaysia
21 days using the app
May 3, 2022

Set up quick and easy, I had a few questions and JADE was an all star! So far I'm happy with the ease of use. Thank you, Jade!

Bee's Knees Knee Pads
United States
1 day using the app
Smile.io replied May 3, 2022

Thank you so much for the kind review, it was a great pleasure assisting you today :) -Jade <3