Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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We are still in the process of building out our site, but the support received before we even downloaded the app was absolutely incredible - especially during the holidays! Customer support was super quick to respond. I even had responses from 3 different people at Smile.io, all making sure my questions were thoroughly answered. Although I cant say much about the functionality of the app quite yet...I can say that installation was really easy, and the customer service alone is worth everything! Give the free version a try and upgrade as you grow...its a no-brainer. Highly recommend!!
Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)
Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)
easy to use and very helpful overall very happy to have found about about this app im using it for my new website
Thanks so much for your 5 star review! Best of luck with your new website 🙌
This app was really easy to set up and use! My only gripe is the cost of the premium content. Going from Free to $50 seems incredibly steep and out of reach for many small businesses. They need to have some sort of $10-20 option for a middle-ground.
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.
Recently Installed the app and had lots of questions to ask to customer support. I was helped out by Maria who answered all my questions in great detail and provided me all the information I required. 5 Star Service.
We're happy to hear that our team was able to help you with everything you needed! We think Maria is awesome, and we'll tell her you think so too. Thanks for the review! 🌟
I am excited to implement this app into my store! I am using this app together with my affiliate program.
Facile d'utilisation. Possitibilité d'ajuster les couleurs, les icons etc... Permet d'ajouter un plus pour la fidélisation des clients (points à l'achat ou parrainage).
J'ai posé une question sur leur chat, j'ai obtenu une réponse de JADE très rapidement. Donc je recommende cette appli.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
We just started using and setup so far has been easy. We'll see how well it works after we relaunch the site and this holiday season comes around.
Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you
Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)
This app is very easy to use and installation was seamless, i am very impressed with its flexibility. Looking forward to seeing some results. Already receiving great feedback from customers. Thanks Smile.io