Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Just installed Smile.io which was easy, instructions were easy to follow.
Now to see if loyalty actually is a thing ;)
Thank you so much for taking the time to leave us a review! I just took a look and your program looks great! Your customers are already collecting Flamingo Feathers®, great news loyalty does exist! 😉 💸 Good luck with your program, and if you ever need anything Live Chat is just a click away! 🤓
Cheers,
Joshua - Smile Team 🧙♂️
Awesome App! Great customer service! OMG, I'm glad I came across this app. Definitely adds more quality to my store. Thank you Smile!
So happy to hear that you were happy with our customer service 💖 Thank you so much for taking the time to leave us this lovely review!
Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!
what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail
Hey there! Thank you for your review. So sorry about whatever you experienced! I've sent you an email to learn more.
App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.
We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've reached out via that chat thread to ensure that things are operating as expected. Looking forward to hearing from you over there :)
Yours in loyalty,
Brandon - Manager, Live Chat
Definitely love this and super easy to install!
It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.
Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)
I was looking for an app like this. Looks like it has everything I need.
This has been so EASY to work with so far! I honestly wasn't expecting it to be this fast and easy to setup such a powerful app. It's been working perfectly so far too!
This app has been very helpful. Easy to use and newbie friendly. Would recommend to anyone needing help setting up a loyalty rewards progre.
Thanks so much for your lovely review and recommendation! Please don't hesitate to reach out to support if we can help with anything 💖