Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 11, 2023

Hi, I have just downloaded the app for my Shopify store and was having trouble finding where to add social media links so I messaged for help. The rep was very helpful and explained where to find the links. She also disclosed about third-party validation. I sincerely appreciate the transparency & for letting me know this. Very impressed so far. Can’t wait to see how the app improves Business for me. Thank you Vicky. @littlegoddess-online.com

Little Goddess
New Zealand
About 1 hour using the app
Smile.io replied August 12, 2023

Thank you so much for your kind review. We really appreciate it!

May 22, 2020

I found this app super easy to install and set up. Everything I have been looking for. Im sure its going to a great asset to our business. Thank you

Indi Rose Fashion Australia
Australia
1 day using the app
Smile.io replied May 25, 2020

Thank you so much for your review 💖 Don't hesitate to reach out to support if we can help with anything!

June 26, 2017

This App is very useful, we are using it for encourage profitable actions that drive customer loyalty by issuing points.

Lovefavormates
China
1 day using the app
January 13, 2017

Easy to set up - hope to see the results !

Catlegz
United States
1 day using the app
June 8, 2022

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Archer and Olive
United States
About 1 hour using the app
Smile.io replied June 8, 2022

Thank you so much for leaving a review! It was great assisting you today -Jade <3

October 9, 2023

Great support team who helped us with setup! We're looking forward to testing the referral and points program!

Turquoise Skies
United States
44 minutes using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 19, 2023

Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!

Ms. JD Hurst
United States
About 1 hour using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊

Be blessed!

- Smile Team✨

November 27, 2020

Signed up yesterday. Reached out to customer support today and they were very prompt. Got all my questions answered. Can't wait to launch program to customers.

Little Tipsy Boutique
United States
About 24 hours using the app
Smile.io replied November 27, 2020

Thanks so much for your review and we are glad to hear our support team was able to help. We are so excited to see the launch of your program! ✨

March 31, 2020

Best app ever!Easy to use and install in the main menu!Almost all app are widgets... this one can be install in the menu by a link !!! A1custome services she help me alot to install the link even tho it was super easy to do with her explanation! :))
Only thing is.... its not available in french...
if your looking for english this is definitely the best app ever

TroisPetitsLou
Canada
About 24 hours using the app
Smile.io replied April 3, 2020

Thanks so much for your lovely review! 💖 We'll let you know as soon as our French version comes out!

April 14, 2022

Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.

Kizuna Roaster & Co.
Hong Kong SAR
44 minutes using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your experience! We're so glad to hear that 💖