Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 20, 2016

I'm new to the app. Loads up and looks great.

Tracis Primitives
United States
About 11 hours using the app
April 30, 2016

Very quick and easy to setup. Works great, already getting positive customer feedback!

Gayas Secrets
Canada
About 11 hours using the app
October 21, 2020

great program...................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

JAWWAK HELOO
United Arab Emirates
About 10 hours using the app
Smile.io replied October 26, 2020

Thank you so much for your 5-star review! :)

October 13, 2021

The app was really simple to set up. I'm excited to utilize this with the upcoming holiday season. I know customers will love it!

Bieunkah Illustrations
United States
About 10 hours using the app
Smile.io replied October 15, 2021

We're so glad to hear that! Thanks so much for taking the time to leave us this review ✨

December 27, 2021

i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details

Altitude Life
Canada
About 9 hours using the app
Smile.io replied December 28, 2021

Thank you so much for your amazing review 🤩 So happy to hear that you're loving the app and the support! Happy new year! 🥂

June 28, 2023

I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.

RugDeal
Australia
16 minutes using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team✨

September 28, 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Café du Monde Crêperie
Canada
About 8 hours using the app
Smile.io replied September 29, 2020

Thank you so much for your amazing review! 💖 We're so happy to hear that you're enjoying it!

August 29, 2016

Amazing free app! Just try it :)

Watermelonflops
Spain
About 8 hours using the app
February 13, 2022

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

La Baie des Anges
France
About 8 hours using the app
Smile.io replied February 14, 2022

Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞

I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Brandon - Merchant Experience Manager

October 10, 2016

Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!

T T Tackle
United States
About 8 hours using the app