Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

Coven Creations
United States
8 minutes using the app
Smile.io replied April 19, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

May 27, 2022

Super app! tout fonctionne TB! Le service client est vraiment réactif. J'attends de voir ce que ça donne maintenant niveau performance!

MaChicBoutique
France
About 4 hours using the app
Smile.io replied May 27, 2022

Thank you so much for taking the time to leave us a review, we really appreciate your feedback! It was a pleasure speaking with you, we look forward to helping your rewards program hit interstellar orbit! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
October 6, 2022

We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.

Back by Popular Demand Consignment inc
United States
About 4 hours using the app
Smile.io replied October 6, 2022

It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole

May 31, 2022

Lisa was cheerful & helpfulCould not have asked for better! She was there on apot all day! Made things easy

Coffee Labs Roasters
United States
About 4 hours using the app
Smile.io replied May 31, 2022

Thank you so much for this lovely review 🥰 It was great chatting with you today and I'm glad I was able to help you get started on your Smile journey 🤩 - Lisaa

Edited May 14, 2023

Guys,
i use your app for my spanish eshop...it is amazing..

BUT...

i need to have Italy language available ...

UPDATE: Please any schedule time when i can expect italy language?

is it possible??

Vitainfluencer.it
Czechia
7 minutes using the app
Smile.io replied May 4, 2023

Thanks so much for taking the time to leave this review — we really appreciate it! 🙌

Currently, Smile is available in English, Spanish, German, Brazilian Portuguese, and French.

But I totally understand the use case and desire to translate Smile into multiple languages (other customers have also expressed their interest in multi-language support, and we can see why) and we really love this idea. 🤩 we'd be happy to +1 this with our product team for you ✅

Thanks!
-the Smile team 💛

July 12, 2017

This app seems good, easy to manage actually!

Latinaprincess
France
About 4 hours using the app
July 21, 2021

Very very good service!!! Thanks again!! I recommend this team, this is the best application. I'm very happy to switch !!

Marée - Chandelles
Canada
About 4 hours using the app
Smile.io replied July 22, 2021

We're happy you switched too!! We'll let our team know that you appreciated their service. Thanks for using Smile 🤘

October 27, 2020

The app is great, but no chance to translate it. Unfortunately this is not good for customers which don't speak english. Hope things will change very soon.

MADAMIGELLA
Italy
About 4 hours using the app
Smile.io replied November 2, 2020

Thanks so much for the candid feedback in this review! We're always working to make our app easier to use for everyone.

October 11, 2017

Great app.. Love the features. Very nice design and easy to use.

Dezil
Seychelles
About 4 hours using the app