Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

September 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Blanc Creatives
United States
About 2 hours using the app
Smile.io replied September 12, 2022

Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 16, 2017

egwef g efgerg erg wergwerg.

The Cute Loot
United States
About 2 hours using the app
May 9, 2022

Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!

kpop2u_unnie
South Korea
About 2 hours using the app
Smile.io replied May 9, 2022

Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

August 2, 2017

Just installed very easy setup

Pure Body Image 12
United Kingdom
About 2 hours using the app
February 16, 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
United States
About 1 hour using the app
Smile.io replied February 18, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 4, 2024

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

dontmissabeat
United States
About 1 hour using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

September 20, 2017

just trying it out..but t seems to be working wonders now!

Fatboyhair
United States
About 2 hours using the app
July 13, 2023

Amazing. Super useful app. No major complaints. User friendly and most of the features are free. Thank you.

1ne Performance
United States
About 2 hours using the app
Smile.io replied July 15, 2023

Thanks so much for leaving a review. We really appreciate it! Don't hesitate to reach out if we can help you with anything else :)

April 17, 2017

Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!

Redemption Market
United States
About 2 hours using the app
October 10, 2016

Good app so far, installation seems pretty intuitive

Cupsmith
United Kingdom
About 2 hours using the app