Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 12, 2016

Very nice app, and great support team to help out with any issues.

Cubedepot
United States
Over 6 years using the app
March 22, 2017

So far so good. I can't wait to get more customers buying with these incentives!

We Build America
United States
Over 6 years using the app
November 30, 2016

Excellent customer service. Very eager to help. Our customers are so happy to have access to reward codes. Thank you for amazing customer service.
CutieZ KidZ

Cutiez Kidz
United States
Over 6 years using the app
Edited June 26, 2024

The customer support is amazing and I am giving a specific shout out to Brandon! He was so thorough, patient and polite. Solved our issues we had with clear and precise explanations and made it easy for me. Thank you Brandon!

Distilled Bath Body
United States
Over 6 years using the app
March 9, 2017

Easy to use and integrate. My customers are enjoying a rewards program. Would recommend it.

Our Little Closet Fashionably Ever After
Australia
Over 6 years using the app
August 8, 2016

Loved It, Easy to setup and to work with.
Definitely recommended to all Shopify Store Owners.

Uberpopcorn
India
Over 6 years using the app
June 16, 2021

This app was easy to install, set up, and has been easy to use for my customers. Recently, I needed to contact customer service to check on something, and they were quick to respond, test, and confirm that my app was working properly.

Thaïs Ann Boutique
United States
Over 6 years using the app
Smile.io replied June 17, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

August 18, 2022

Smile has been great for us. Our redemption percentage is significant and customers are motivated by the rewards

LipoSci Labs
United States
Over 6 years using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

August 24, 2019

It is amazing what you get from this app for FREE! It is just so helpful and it has so many features. Easy to install and customizable look that makes it look in sync with your website. A must-have app for sure!

Hear Me Roar - Kids
New Zealand
Over 6 years using the app
Smile.io replied August 29, 2019

Thank you so much for the 5-star review. We're so glad that our app is able to help your business! :)

Edited April 11, 2023

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Tulle And Batiste
Australia
Over 6 years using the app