Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,484)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 27, 2021

I haven't used it much, but so far everything has been great. Every time I had to contact support (twice, and not for app issues-I just had a couple questions), they were awesome-very helpful. :)

Wicked Sensations
United States
About 6 years using the app
Smile.io replied August 28, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

November 1, 2016

Great to use and awesome support.

Lynn
www.vivererosse.com

Vivererosse
Malaysia
Almost 6 years using the app
March 7, 2017

Very easy to set up so looking forward to seeing the benefits

Romypets
United Kingdom
Almost 6 years using the app
May 20, 2021

I use this app for referral and the customer service is great and always helping. Very simple to use. Thank you !

Les Petits Prödiges
France
Almost 6 years using the app
Smile.io replied May 20, 2021

Thank you so much for the 5-star review ✨- merci beaucoup! - Joana

Edited July 14, 2024

Very responsive and helpful

Boozy.ph
Philippines
Almost 6 years using the app
Smile.io replied August 31, 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards

The Smile Team

October 20, 2014

Sweet Tooth Loyalty Program app saved us a lot of time and $$$..Works like a charm and they have Fast & Great Customer Service.. If you are looking to build up your Loyal Customer Base Look No Further...The Boxed Dragon Company

www.theboxeddragon.com
Canada
Almost 6 years using the app
November 28, 2017

Maggie was super helpful with my trouble of adding loyalty points on my Shopify POS. She fixed it in like 5 seconds. Great app to use for your business. Two thumbs up!

The Lash Exchange
United States
Almost 6 years using the app
October 4, 2016

Great! I am so glad we can begin on this program for our customers without charge at first. This is so great to have.

Eupterrae
United States
Almost 6 years using the app
April 10, 2017

This app is wonderful!! My favorite feature is that all our customers are known, even if they have created an account or not. That way when they do go back and create an account all their prior purchases automatically get added so you don't have to do it manually! We have had great success with our customers using this app!

Ivy City Co
United States
Almost 6 years using the app
May 5, 2022

The support team is super fast and helpful with anything I need. They have also been super responsive when I made suggestions about possible additions to the program. Excited to see Smile continue to evolve!

Madrinas Coffee
United States
Almost 6 years using the app
Smile.io replied May 5, 2022

Thanks so much for you kind words and taking the time to leave a review :)