Reviews (385)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through personalized marketing campaigns and effective abandoned cart recovery. They appreciate its comprehensive features like automated messaging, real-time analytics, and seamless Shopify integration, which enhance ROI and conversions. The app is noted for its user-friendly interface, smooth performance, and responsive customer support, which helps optimize marketing strategies. Key Account Managers are also praised for their expertise and dedication, contributing to increased customer retention and sales through proficient SMS and WhatsApp communication.

March 30, 2020

It does great at making it automated to send reminders to customer keeping our site in mind. I haven't had it long enough to report on transactional data % however it has reported orders gained that received a message from the app.

CravingVapes
United States
About 1 year using the app
June 4, 2018

Easy to use and works with precision. Thank you!

Tucknstitch
India
About 1 year using the app
February 23, 2021

very useful app, especial for sending bulk SMS to tagged customers, Really nice people at support, Thank u

tshirt bazaar
India
About 1 year using the app
June 8, 2020

Thank you for the awesome customer service and your tech team! Everything works great and I get to convert more sales because of your app. Kudos!

Luna MNL
Philippines
About 1 year using the app
June 1, 2019

The app works well - does what it's supposed to and is easy to setup. the pricing is also reasonable. We're very happy with it

Home Artisan
India
About 1 year using the app
January 23, 2024

The Convertway Shopify app is a standout choice for SMS Marketing and WhatsApp Marketing. Its user-friendly interface has made it a breeze to use, significantly amplifying the impact of my marketing endeavors. With top-notch features like automation and analytics, it consistently ensures that my campaigns deliver outstanding results. This tool is indispensable for anyone looking to enhance their online store. I highly recommend it

Beautykaran
India
6 months using the app
October 19, 2017

Nice app
Very useful
www.elap.in

Elap In
India
About 1 year using the app
June 21, 2018

very good app, good features & service

Srstore09
India
About 1 year using the app
January 4, 2018

Very easy to setup and works great. Own sender id is a nice thing to have. I also like the Abandoned Card SMS part as the open rate is higher than emails.

Platform73
India
About 1 year using the app
Edited August 9, 2021

Support Team helped us regarding sender ID. Very supportive. Thanks for the quick response. Hope this app will be useful for our company.

Blu Bird Essentials
India
About 1 year using the app