Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

August 13, 2020

it is a nice app with good support team ,the app really b,meet my expectation and above.no words to say really good.its offers where also great

Dukakeen.com
Bahrain
7 months using the app
July 17, 2019

I had a small problem in the application, but the support was fast, I identified the problem and fixed it quickly. My conversions have increased considerably. Thank you for your support!

Mulher de Encanto
Brazil
7 months using the app
July 27, 2022

I use this app to maximize profit and increase my customer lifetime value as much as possible. This is the perfect app for abandoned checkouts and post-purchase upsells. I've never seen an average of 20%+ CTR before using this app. Highly recommend it to all e-commerce business owners

5AM Watches
India
7 months using the app
June 25, 2018

great app its easy to work with , i love it

Licorich
Israel
7 months using the app
February 12, 2020

I really like all the options it has for notifications.Would it be possible to make email notification available on this app instead of sms and free of charge?

Ushopbd
Bangladesh
7 months using the app
May 11, 2023

My experience with Convertway overall has been good. Our account manager Ms. Riya Thakur helped us a lot with setting up the flows and automation and provided us with good support when needed.

Casewale Dubai
United Arab Emirates
6 months using the app
August 25, 2017

Simple but valued app. I don't use the abandoned cart function because i feel it will be a bit much spam for my customers, but i use it for every other notification. Great support, quick reply when asking questions. I use it in Norway without any issue. Also works great with "sender-id" here. Recomended from unikefunn.no.

Langlevering
Norway
6 months using the app
January 24, 2018

Easy to setup and get things going. Highly recommend using the abandoned cart SMS. I managed to recover a cart within a week.

Succulent Store
United States
6 months using the app
September 7, 2020

Good app and very good service. Immediate resolution of any query. All our queries were resolved within a day.

GO DESi
India
6 months using the app
Edited November 1, 2017

I'm using it for fulfillment alerts to the clients. Works good for countries where COD is the main payment method as you'll decrease the return rate of your orders.

Lavas Ro
Romania
6 months using the app