Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and robust automation and analytics features. It's praised for its responsive customer support and valuable order confirmation and shipping notification capabilities. The app is effective in recovering abandoned carts and boosting sales, with some reporting a 50-60% increase. It's particularly beneficial for Indian businesses, integrating SMS and WhatsApp for customer engagement. Merchants find its pricing cost-effective and value its ability to send promotional messages and discount codes.

June 5, 2020

We use this app to send order confirmation notification to our customers. The app allows you for notifications at different stages or order fulfilment and is quite reliable. From the time we started using the app, our life has got easier since customers don’t keep reaching out to us anymore for information.

Amintiri - Amintiri Bangalore
India
About 2 months using the app
March 16, 2020

This app is perfect, very very profitable and the customer service is great, answer all request in a few minutes

Beautyshoptrends
India
About 2 months using the app
February 5, 2019

Great app! Solved all our SMS automation problems. I would definitely recommend this to all other Indian store-owners. Very competitive pricing too.

Flo Mattress
India
About 2 months using the app
January 6, 2020

The app helped me to manage the customer's experience and perception with my website in an easy and simple way.

Health Gadgets 4U
Brazil
About 2 months using the app
December 14, 2017

the best app to keep your customers informed about theorder status and also to recover lost cart. go for this app. worth every penny

Order2india Shopping
India
About 2 months using the app
January 9, 2018

It works great Highly recommend it ♥️

This Is Elle Beauty
United Arab Emirates
About 2 months using the app
Edited August 12, 2019

The app is great. Awesome support. Great app for sending text message campaigns and alerts for abandon cart

La Intimo
India
About 2 months using the app
Shipway replied March 22, 2019

Hi Team,

Our team has already started working on this lately and hopefully in next couple of weeks, we will be able to make it live. Thanks for being with us.

February 15, 2018

Perfect App for Cart Abandonement.

1k Hair
United States
About 2 months using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
Over 3 years using the app
February 11, 2020

Is an absolutely great app with all the integrations in shopify and also the pre-filled templates make setting up the sms notifications a breeze. Just one thing that they can improve is that there should be a way to see how many sms and which ones got delivered and which ones din't to give an idea of how many successful deliveries of sms are happening. Otherwise great. Some even cooler integrations would be to have an option to not let the sms be sent on the order page while dispatching and more templates and auto fill fields.

BookMyCostume
India
About 2 months using the app