Reviews (385)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through personalized marketing campaigns and effective abandoned cart recovery. They appreciate its comprehensive features like automated messaging, real-time analytics, and seamless Shopify integration, which enhance ROI and conversions. The app is noted for its user-friendly interface, smooth performance, and responsive customer support, which helps optimize marketing strategies. Key Account Managers are also praised for their expertise and dedication, contributing to increased customer retention and sales through proficient SMS and WhatsApp communication.

March 11, 2021

Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.

BornGood
India
3 months using the app
January 11, 2018

Quite easy to set up and it works. It has solved our admin staff notification issue.

Hog Furniture
Nigeria
3 months using the app
February 23, 2018

Great App! Super easy to install and setup. Great for abandoned carts.

Unique Accesorios
Colombia
3 months using the app
March 15, 2020

Amazing app, I love the customer service given and every feature it has. Recommend it 100% to everyone.

101carts
India
3 months using the app
August 26, 2019

The best app I ever used on shopify.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by 15%..

TUDO PARA SEU LAR
Brazil
3 months using the app
May 27, 2017

So far so good. I joined on a Saturday but my sender ID and custom templates were approved within 2-3 hours. I am impressed. The messages are already getting delivered. It is way cheaper as compared to the app I tried earlier - "SMS Alerts". There I was paying almost INR 2 per SMS and there was a monthly commitment. Here I had to buy 5000 SMS at USD 30 at once and there is no monthly commitment. It is a "pay as you go" setup and the cost per SMS is only about INR 0.40. I like it. The added advantage is the unique sender ID, a six alphabet name that I could choose so that those receiving the SMS will know who sent it.

Nuvoshack In
India
3 months using the app
September 22, 2019

Great App, Easy to use. The minimum charges per SMS Notification make it the best app in the Shopify App Store. Extremely happy with the app and recommend others to have it in their store.

aofe
India
3 months using the app
November 23, 2017

one of the best apps for a store with seamless integrations. Thanks

Glo Box
India
3 months using the app
February 17, 2021

I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.

Silvertraq
India
Over 5 years using the app
Edited August 19, 2019

Customer service is awesome, they are so flexible with your requirements. Fast response
I would definitely recommend this app for your store.

voguetune
India
3 months using the app