Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

April 20, 2023

The promise made by the app is True when you actually experience it.
Everything worked well, from Flows, to Cod confirmation to Abandoned Cart msgs.

Overall great app, The best part is their Team, Really helpful people, really care about their clients.

Flat Floor Mop
India
About 1 month using the app
Edited June 4, 2020

The app has best sms rates when compared with others. Overall apps functionality is good enough. Great experience

Revitalash Cosmetics AE
United Arab Emirates
Over 2 years using the app
Edited April 29, 2021

Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support.
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I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update
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This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.

Christianitee.in
India
Almost 3 years using the app
Shipway replied December 4, 2019

We are sorry for the inconvenience caused to you, I just email you, please check your inbox and revert us.
Thanks,
Team ONjection

March 6, 2021

On Point App. Simple to use and integrate with. Best part is my transactional messages are sent through Whatsapp and now get the read receipts for the same. Great Support, Highly Recommended

Uniq Caviar
India
About 1 month using the app
November 8, 2017

I really like this app.... I plan on using this app to grow my business

Iq Treasures
United States
About 1 month using the app
August 20, 2019

Must have app, integration with shipway is osm, like the real-time tracking services, abandon cart analysis is good. very supportive customer services. Highly Recommended.

SWIPECARTSTORE
India
About 1 month using the app
Edited September 9, 2019

Tha app satisfied my needs for an option of abandon carts' sales notification. For now it's working for my store.

Loja Tecnologia Outlet
Brazil
About 1 month using the app
March 23, 2020

Great app. easy set up great way to recover lost sales in your shop. I enjoyed using it
It’s a must-have app for every Shopify stores.

Golmatol Store
India
About 1 month using the app
June 7, 2019

Awesome application for SMS channel. Just set it up once. It will work flawless in recovering abandoned cart.

SUGAR Cosmetics
India
About 1 month using the app
October 23, 2019

I tried the App out and was very impressed with features and how easy it was to learn. Customer support is A++. I recommend this App to everyone.

Australian Variety Store
Australia
About 1 month using the app