Reviews (385)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through personalized marketing campaigns and effective abandoned cart recovery. They appreciate its comprehensive features like automated messaging, real-time analytics, and seamless Shopify integration, which enhance ROI and conversions. The app is noted for its user-friendly interface, smooth performance, and responsive customer support, which helps optimize marketing strategies. Key Account Managers are also praised for their expertise and dedication, contributing to increased customer retention and sales through proficient SMS and WhatsApp communication.

November 22, 2017

Service is Good but with us issue is that they should allow multiple mobile number in admin number panel so that 2 or 3 admin running a business get notified

Farmersstop
India
Over 5 years using the app
March 21, 2018

Awesome app, really works perfectly, and the costs are very good

Ikitoo
Türkiye
2 months using the app
August 24, 2017

We are big fans of SMS for our store Skin Care By Suzie http://skincarebysuzie.com. This app works well and the use of the Abandon cart feature is a plus. No problems in setting up or using. Support responded quickly to our questions.

Suzieskincare
United States
2 months using the app
June 5, 2020

We use this app to send order confirmation notification to our customers. The app allows you for notifications at different stages or order fulfilment and is quite reliable. From the time we started using the app, our life has got easier since customers don’t keep reaching out to us anymore for information.

Amintiri - Amintiri Bangalore
India
About 2 months using the app
March 16, 2020

This app is perfect, very very profitable and the customer service is great, answer all request in a few minutes

Beautyshoptrends
India
About 2 months using the app
February 5, 2019

Great app! Solved all our SMS automation problems. I would definitely recommend this to all other Indian store-owners. Very competitive pricing too.

Flo Mattress
India
About 2 months using the app
January 6, 2020

The app helped me to manage the customer's experience and perception with my website in an easy and simple way.

Health Gadgets 4U
Brazil
About 2 months using the app
December 14, 2017

the best app to keep your customers informed about theorder status and also to recover lost cart. go for this app. worth every penny

Order2india Shopping
India
About 2 months using the app
January 9, 2018

It works great Highly recommend it ♥️

This Is Elle Beauty
United Arab Emirates
About 2 months using the app
Edited August 12, 2019

The app is great. Awesome support. Great app for sending text message campaigns and alerts for abandon cart

La Intimo
India
About 2 months using the app
Shipway replied March 22, 2019

Hi Team,

Our team has already started working on this lately and hopefully in next couple of weeks, we will be able to make it live. Thanks for being with us.