Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

December 13, 2021

I have started using app. And I find service is good. Setting is simple and customer and prospects are getting SMS.

PowerCarbonSpares
India
7 days using the app
August 11, 2019

one of the best APP I've ever used.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by %20..

Thanks alot!

Aviation Shop
United Kingdom
7 days using the app
May 24, 2017

Fishkart is using SMS Notifications and it works well. Now, we can minimize the incoming calls from the Customers asking the status of their order. We were searching for this kinda App in December, 2016 and it was not there at that time. Now we have found this New App launched in April, 2017 and grabbed it.
We recommend everyone this App to notify the Customer the status of their Order. Thank you Team for your Quick replies and service.

Fishkartt
India
6 days using the app
November 23, 2018

The app is slow and not loading customer data. Would require the company to look at it so it doesn't freeze in important time

Comfy Sandals
Canada
6 months using the app
April 3, 2018

Really really love this tool and will continue to use this in future stores.

Better Things Clothing
United States
4 months using the app
November 22, 2022

We already subscribed for premium plan for 5 months and we did not get approved for sms SENDER ID .. Customer service not helpful they asked for many documents to be filled we did all the requested documents with no results they take long time to reply your requested only the nice thing is easy to adjust the sms text

SHAGHAF HOME
United Arab Emirates
5 months using the app
October 27, 2018

For some reason they removed the sync list feature that allows you to update your SMS list with your new customers. I've about had it with their service. From the double dipping on per sms msg costs, and charging for campaigns that their system didn't run until hours later (it is supposed to happen within 5 minutes or so), to their non-existent communication.

IncrediblesMe
United States
4 months using the app
April 3, 2020

Rate was good but service was lil bad I use for abandond carts and found that http://ka-rt.com/?enTzOk this Link which one received to my customer was redirect to another site completly bad experince this. need to improve this

Fashion Clearance
India
3 months using the app
Shipway replied April 6, 2020

Hi Team,
We are sorry for the inconvenience caused, it was one of the rare bug which was fixed immediately once we got to know.

We have been trying to reach you over mail, however there is no response.
We request you to please be considerate on the above review.

Many Thanks.
Team SMS App

June 5, 2018

So far so good. Would get 5 star only if we could track how many abandoned carts we have recovered by the text message! :)

Shoppingguruz
United Kingdom
3 months using the app
April 30, 2018

Good & Working fine. We recommended this app for web owner. Our Customer getting the order and dispatch SMS on time, and we can also edit the message

Zohran
India
3 months using the app