Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

Edited August 12, 2019

The app is great. Awesome support. Great app for sending text message campaigns and alerts for abandon cart

La Intimo
India
About 2 months using the app
Shipway replied March 22, 2019

Hi Team,

Our team has already started working on this lately and hopefully in next couple of weeks, we will be able to make it live. Thanks for being with us.

February 15, 2018

Perfect App for Cart Abandonement.

1k Hair
United States
About 2 months using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
Over 3 years using the app
April 20, 2023

The promise made by the app is True when you actually experience it.
Everything worked well, from Flows, to Cod confirmation to Abandoned Cart msgs.

Overall great app, The best part is their Team, Really helpful people, really care about their clients.

Flat Floor Mop
India
About 1 month using the app
Edited June 4, 2020

The app has best sms rates when compared with others. Overall apps functionality is good enough. Great experience

Revitalash Cosmetics AE
United Arab Emirates
Over 2 years using the app
November 8, 2017

I really like this app.... I plan on using this app to grow my business

Iq Treasures
United States
About 1 month using the app
Edited April 29, 2021

Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support.
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I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update
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This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.

Christianitee.in
India
Almost 3 years using the app
Shipway replied December 4, 2019

We are sorry for the inconvenience caused to you, I just email you, please check your inbox and revert us.
Thanks,
Team ONjection

August 20, 2019

Must have app, integration with shipway is osm, like the real-time tracking services, abandon cart analysis is good. very supportive customer services. Highly Recommended.

SWIPECARTSTORE
India
About 1 month using the app
Edited September 9, 2019

Tha app satisfied my needs for an option of abandon carts' sales notification. For now it's working for my store.

Loja Tecnologia Outlet
Brazil
About 1 month using the app
June 7, 2019

Awesome application for SMS channel. Just set it up once. It will work flawless in recovering abandoned cart.

SUGAR Cosmetics
India
About 1 month using the app