Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and robust automation and analytics features. It's praised for its responsive customer support and valuable order confirmation and shipping notification capabilities. The app is effective in recovering abandoned carts and boosting sales, with some reporting a 50-60% increase. It's particularly beneficial for Indian businesses, integrating SMS and WhatsApp for customer engagement. Merchants find its pricing cost-effective and value its ability to send promotional messages and discount codes.

June 27, 2020

Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other.
I send emails to support and nobody answered me!
I require a full refund of payment for SMS.
Scam!

MyMarket.ma
Morocco
5 days using the app
Shipway replied December 1, 2020

We are sorry for the inconvenience.

we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue.

Regards
Team Shipway

December 22, 2020

التطبيق لا يعمل في السعودية يرسل لكن الرسالة ماتوصل الى جميع الشبكات الموجودة ---------------------------------------------

Rozyana
Saudi Arabia
5 days using the app
Shipway replied December 23, 2020

Greetings,

We are sorry to hear that your experience with SMS Marketing + Cart Recovery app wasn't as per your expectations. As already mentioned, you were not able to send the messages because you have not enabled the Abandoned Cart Notification Status. Incase you're still facing issue, feel free to write to us at support@onjection.com

Regards
Team Onjection

November 9, 2020

i pay 60 usd and doesn't work i want my refund i send 2 mail to the support and i dont recieve anr answer i want my refund

Carnívoro.mx
Mexico
About 9 hours using the app
Shipway replied November 10, 2020

Hello Carnívoro.mx

Sorry for the Inconvenience caused which was mainly because of difference in the time zone.
As per our system your refund has already been processed. So please check.

Team Onjection

October 23, 2017

very nice app..so simple and very effective

Opticalbazaar
United Arab Emirates
11 minutes using the app
March 7, 2024

GymX
India
About 1 month using the app
September 20, 2023

Berkowits Hair & Skin Clinic
India
About 4 years using the app