Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

Edited January 18, 2019

I was using this service since many months, since last 20 days it was not working & my account had 25$ balance, customer complained regarding not receiving SMS, when i tested it was not working but deducting money continuously. I tried email him many times but he ignored to replied hence i come to the conclusion he runs away with our prepaid and all other client balance.
service is no longer available, as he collects advance money for Credit of Sms, he took all and runs away, i will open a shopify dispute now as well.
be aware this app is no longer in service, any payment you made is gone.

Saroshsalman
Pakistan
Over 1 year using the app
August 27, 2020

The app works perfectly fine and rates are also very reasonable. Lets you edit the template for free. Uninterrupted Experience. Great Customer Support. Very Cooperative. Must-Use. Un-subscribe option to the message is cherry on the cake if someone doesn't want to get the message or updates customer can un-subscribe. Again this can turn off and on.

Feedback:
1. They should improve UI, it looks very old-school.
2. They should give more insights about the messages and analytics.

Amogue
India
19 days using the app
March 21, 2019

I installed it and paid 30$ so that I can use my own sender ID for DeoDap.com

But they are not approving my sender ID

DeoDap
India
About 1 year using the app
Shipway replied March 22, 2019

Hi Team,

We are really sorry to hear this, As we can check the Sender id is already been approved. Request you to please recheck this.

Shall you need any further assistance please mail us at contact@onjection.com

June 24, 2018

Pretty simple app to use. Abandoned cart recovery emails work well and spot on. Wish list: a) Enable manual entry of phone numbers to send marketing texts b) Improve usability of the marketing email section

Ultramattress
India
About 1 year using the app
March 30, 2020

It does great at making it automated to send reminders to customer keeping our site in mind. I haven't had it long enough to report on transactional data % however it has reported orders gained that received a message from the app.

CravingVapes
United States
About 1 year using the app
March 15, 2022

Easy to use. Only thing is if there is customisation in the messages available this would make the whole experience even better

ForeverKidz
India
12 months using the app
February 20, 2018

Great app. But there should be an option to manually upload phone numbers on SMS marketing panel. How can we do that?

Fodtest
India
10 months using the app
November 18, 2019

The app is good and the setup is also easy. The abandon cart feature is also very good and is helping in recovering the customers.

Soul & Peace
India
13 days using the app
June 30, 2018

my company got a class action lawsuit from using this app. And now they dont respond to my emails.

Jersey Champs
United States
7 months using the app
June 1, 2018

want to change my sender id , need to change it as soon as possible , revert at support@hemsters.com

The Trio House
India
6 months using the app