Reviews (387)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.
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I have started using app. And I find service is good. Setting is simple and customer and prospects are getting SMS.
one of the best APP I've ever used.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by %20..
Thanks alot!
Fishkart is using SMS Notifications and it works well. Now, we can minimize the incoming calls from the Customers asking the status of their order. We were searching for this kinda App in December, 2016 and it was not there at that time. Now we have found this New App launched in April, 2017 and grabbed it.
We recommend everyone this App to notify the Customer the status of their Order. Thank you Team for your Quick replies and service.
The app is slow and not loading customer data. Would require the company to look at it so it doesn't freeze in important time
Really really love this tool and will continue to use this in future stores.
We already subscribed for premium plan for 5 months and we did not get approved for sms SENDER ID .. Customer service not helpful they asked for many documents to be filled we did all the requested documents with no results they take long time to reply your requested only the nice thing is easy to adjust the sms text
For some reason they removed the sync list feature that allows you to update your SMS list with your new customers. I've about had it with their service. From the double dipping on per sms msg costs, and charging for campaigns that their system didn't run until hours later (it is supposed to happen within 5 minutes or so), to their non-existent communication.
So far so good. Would get 5 star only if we could track how many abandoned carts we have recovered by the text message! :)
Good & Working fine. We recommended this app for web owner. Our Customer getting the order and dispatch SMS on time, and we can also edit the message
Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription.
Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.
We sincerely regret the inconvenience caused by your recent experience with ConvertWay. Please understand that this does not reflect our usual standards.
The delay you experienced was due to an unexpected absence in our finance team.
We have since addressed the issue promptly.
We hope you will consider giving us another opportunity to serve you better.