Reviews (385)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through personalized marketing campaigns and effective abandoned cart recovery. They appreciate its comprehensive features like automated messaging, real-time analytics, and seamless Shopify integration, which enhance ROI and conversions. The app is noted for its user-friendly interface, smooth performance, and responsive customer support, which helps optimize marketing strategies. Key Account Managers are also praised for their expertise and dedication, contributing to increased customer retention and sales through proficient SMS and WhatsApp communication.

May 9, 2022

Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available

ToyMonkey
India
10 days using the app
Shipway replied May 9, 2022

Hi Team,
We apologize for any inconvenience caused to you.
Our pricing is very transparent, and there is no hidden pricing at all. And we have just recently add another premium plan by adding new features.

"fraudsters" is a very strong word and its very demotivating, we strongly object to it.
We really wished, you could have written a review after using our services.

July 19, 2019

Very good app and support thank you so much.

Luxuriousautogadgets
Morocco
9 days using the app
October 23, 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
United States
7 days using the app
December 13, 2021

I have started using app. And I find service is good. Setting is simple and customer and prospects are getting SMS.

PowerCarbonSpares
India
7 days using the app
August 11, 2019

one of the best APP I've ever used.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by %20..

Thanks alot!

Aviation Shop
United Kingdom
7 days using the app
May 24, 2017

Fishkart is using SMS Notifications and it works well. Now, we can minimize the incoming calls from the Customers asking the status of their order. We were searching for this kinda App in December, 2016 and it was not there at that time. Now we have found this New App launched in April, 2017 and grabbed it.
We recommend everyone this App to notify the Customer the status of their Order. Thank you Team for your Quick replies and service.

Fishkartt
India
6 days using the app
October 23, 2017

It does not allow your customers to opt out of receiving messages nor is there any reporting to view along with this app!

Icon Btq
United States
6 days using the app
December 22, 2020

التطبيق لا يعمل في السعودية يرسل لكن الرسالة ماتوصل الى جميع الشبكات الموجودة ---------------------------------------------

Rozyana
Saudi Arabia
5 days using the app
Shipway replied December 23, 2020

Greetings,

We are sorry to hear that your experience with SMS Marketing + Cart Recovery app wasn't as per your expectations. As already mentioned, you were not able to send the messages because you have not enabled the Abandoned Cart Notification Status. Incase you're still facing issue, feel free to write to us at support@onjection.com

Regards
Team Onjection

June 27, 2020

Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other.
I send emails to support and nobody answered me!
I require a full refund of payment for SMS.
Scam!

MyMarket.ma
Morocco
5 days using the app
Shipway replied December 1, 2020

We are sorry for the inconvenience.

we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue.

Regards
Team Shipway

July 7, 2019

Simple and useful app. I was using another app earlier who were not responsive. Someone from this app team called next day to confirm if everything was fine and if we faced any issues.
You can customise templates.
They provide some free SMS credits when install the app to test it out.
You can have your own sender id
I liked that you can customise any sms template
Interface is also clean and neat
There is an option to send Marketing sms though I have not used it yet

Also for those who are not clear on charges (I was not clear) - You have to recharge some amount (minimum is $30) and then your balance will be deducted as the SMS is sent according to the SMS charge for the country.

Overall good App.

Petrichor
India
3 days using the app