Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Excellent app, very good service.
I launched my site only a week ago but suddenly found an issue with the app. I submitted an urgent request for support and Rob assisted within a couple of hours and fixed the issue (which was to do with the Shopify theme not being set up properly). Very happy for such responsive service, given they are in Canada and I am in the UK. I would definitely recommend Ultimate Special Offers.
Thank you so much for this review! I will pass the feedback along to Rob :) - Emily, Support Lead
I needed help setting up my offer and they responded the same day with great information and a solution for my question. 10/10 recommend :)
Very glad we could help!! Hope you have a great BFCM :) - Emily, Support Lead
Works perfectly!
Easiest app for running a buy-one-get-one-free offer (and a bunch of other offer types too...)
10/10
Not only did it work great, but when I made a small suggestion on how I wish I could customize one thing, they showed me how to make such a change inside of the html. Great customer service.
Kurt
SonsOfVikings.com
Good service support however will be good if they allow promotional price to be shown on the collection page instead of only at the cart
Great feedback! I will be passing this along to my product team. Thanks so much for sharing! - Emily, Support Lead
Overall: Great app that we cannot live without! Allows you to set up promotions without using scripts or promo codes. They have an option for every type of promotion (which we need as a large retail site that runs a variety of sales).
As a shopify plus subscriber we are using this in lieu of shopify scripts which are complicated to set up and non-intuitive to customers.
Functionality: Excellent. Intuitive processes for customers utilizing popups for free items and allows discount codes to be used in conjunction with promos (or not if you don't want to allow that). Free gifts with purchase over x amount (popup at cart screen). Tiered pricing. Shows promotional callouts automatically on product and cart pages. You can even use this if you have a discount code active that you want to notify customers about.
Downsides: The main downside is from an app compatibility standpoint which is not really a fault of USO. This app is not compatible with any checkouts besides the stock shopify checkout. So if for example you wanted to install a post purchase upsell app using a third party checkout, USO would not be compatible. USO if you are reading this please work on an integration with carthook, we'd love to use it :)
Support: Outstanding! Literally the best support we've received from any app we've installed from the shopify store. Extremely in depth answers, speedy support, knowledgable, and willing to help you through any issues. Highly recommended!
Great app that easily lets us run linked sales. Solved a lot of issues that we could not achieve with standard Shopify.
App offers a lot of features to help with up and cross sales. Very responsive support. Even over the weekend they respond quickly and they go out of their way to make it work as you want it to. In my case they added some custom code to the site.
Great app, amazing support, totally recommended!