Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

October 15, 2023

Highly recommended

REDS
Sweden
About 20 hours using the app
Spocket replied October 17, 2023

Hello REDS! Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 2, 2023

FUNCIONA MAIS OU MENOS, O INICIO É MAIS COMPLICADO MAS DEPOIS AOS POUCOS VAMOS DESENVOLVENDO AS FUNÇOES EM CONSOAMTE AS AS NOSSAS NECESSIDADES, APP COM TUDO PARA VENDA

pac home
Portugal
4 months using the app
Spocket replied June 4, 2023

Obrigado pela sua admiração Estamos muito gratos por você ter dedicado seu tempo para compartilhar seus comentários conosco. É um prazer fornecer a você o melhor aplicativo que você pode usar para dropshipping e tenha certeza de que continuaremos nos esforçando. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através do nosso canal de bate-papo ou envie um e-mail para support@spocket.co - Abigail

October 28, 2023

Love it! Easy to navigate

My Store
New Zealand
3 minutes using the app
Spocket replied November 1, 2023

Hello there! Thanks for the feedback! Perfect! We are so glad you find Spocket easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 24, 2023

Smidigt och enkelt, jag rekommenderar er att använda spocket när ni skall sälja krimskrams online, hej då

Rungrottan
Sweden
4 months using the app
Spocket replied July 26, 2023

Tack för din fantastiska Vi är så tacksamma för att du tog dig tid att dela din feedback med oss. Det är vårt nöje att ge dig den bästa servicen du kan använda för dropshipping. Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till support@spocket.co - Abigail

June 24, 2023

If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.

Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.

Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.

Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.

Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.

This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.

Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.

I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.

House of Glass
Canada
9 minutes using the app
Spocket replied June 25, 2023

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

October 11, 2023

satisfactory

Abdima Stores
France
4 months using the app
Spocket replied October 14, 2023

Hello Abdima Stores! Thanks for your feedback! It gives us much pleasure to know that you love the service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 14, 2023

muy buena mi experiencia, y tienen muy buen servicio al cliente

LEBXOS
United States
3 months using the app
Spocket replied October 16, 2023

Gracias por tu reseña. Compartiremos esto con el equipo de atención al cliente para informarles cómo lo estamos haciendo. No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby

October 9, 2023

It makes dropshipping alot more easier

LAIXEN STORE
United Arab Emirates
About 2 hours using the app
Spocket replied October 11, 2023

Lovely LAIXEN STORE! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for your review! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 7, 2024

Nice

Nk Gadgets Point
Saudi Arabia
4 minutes using the app
Spocket replied May 9, 2024

Hi there!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 8, 2024

Seamlessly

The Cute Crab
United States
Spocket replied March 11, 2024

Hi The Cute Crab!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby