Spocket‑ EU & USA Dropshipping , 5,191 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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Fantastica!!!!!!!
Hello COLONNA38! Eccezionale! Grazie per le tue gentili parole e siamo lieti che tu stia vivendo un'ottima esperienza. Sentiti libero di contattarci 24 ore su 24, 7 giorni su 7 tramite il nostro canale chat oppure puoi inviarci un'e-mail a support@spocket.co - Abby
ue
Hello there! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
FUNCIONA MAIS OU MENOS, O INICIO É MAIS COMPLICADO MAS DEPOIS AOS POUCOS VAMOS DESENVOLVENDO AS FUNÇOES EM CONSOAMTE AS AS NOSSAS NECESSIDADES, APP COM TUDO PARA VENDA
Obrigado pela sua admiração Estamos muito gratos por você ter dedicado seu tempo para compartilhar seus comentários conosco. É um prazer fornecer a você o melhor aplicativo que você pode usar para dropshipping e tenha certeza de que continuaremos nos esforçando. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através do nosso canal de bate-papo ou envie um e-mail para support@spocket.co - Abigail
+1
Hi Magic Trees! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support
We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Ask for Eleanor she is the best!
We’re pleased that Eleanor was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Smidigt och enkelt, jag rekommenderar er att använda spocket när ni skall sälja krimskrams online, hej då
Tack för din fantastiska Vi är så tacksamma för att du tog dig tid att dela din feedback med oss. Det är vårt nöje att ge dig den bästa servicen du kan använda för dropshipping. Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till support@spocket.co - Abigail
excelente
Olá Snuggleloves.com! Estamos muito gratos por você ter reservado um tempo para compartilhar seus comentários conosco. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através de nosso canal de bate-papo ou envie-nos um e-mail para support@spocket.co - Abigail
Seamlessly
Hi The Cute Crab!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.
Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.
Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.
Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.
Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.
This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.
Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.
I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail