Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

January 27, 2019

just started, but seems pretty good so far! looking forward to seeing what i can get from this dropshipper.

WinterCOMS
United Kingdom
About 1 year using the app
June 21, 2020

Very easy app to use and makes it easy to upload products to my store. My favorite feature is the filter for free U.S. shipping.

Sosalla Style
United States
About 1 year using the app
Spocket replied June 21, 2020

Glad to know you found our app to be easy to use as we intended it to be. We're also adding more filter feature in future updates to make it even more easier and fun to use! Thank you for the review!

July 4, 2022

I used live chat (messanger) on Spocket and I was pleasantly surprised how quickly the team members responded to me. In less than 2 minutes, Spencer, the operator as he solved my case, asked me more question to understand what the problem was and then he helped me immediately.

Deco Eco Boutique
Australia
About 1 year using the app
Spocket replied July 4, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Spencer at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin

December 4, 2020

I use this app to help me get my first business off the ground. The products are awesome, my customers happy and it leaves me satisfied. Ty

Little Petites1
United States
About 1 year using the app
Spocket replied December 5, 2020

Thank you for using Spocket to start your business! We're happy to be working with you. Glad to hear your customers are happy and that you're satisfied with our services. We'll do our best to keep on improving! Welcome to Spocket!

March 23, 2022

I had a concern with some information on one of my customer orders. I submitted a chat request for support to Shopify, and Melvin was quick to help me resolve my concern. It feels good to know there is support that "has my back" so that I can also provide the best service to my customers. Terrific support! Thank you to Melvin!!

Vibrant Beautiful You
United States
About 1 year using the app
Spocket replied March 25, 2022

Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Please do not hesitate to reach out to support@spocket.co anytime you need help! - AJ

March 1, 2023

Excellent Service, the Best. Your support department is very expertise and solve any problem immediately.
Andreas Anastasiades
www.mummylikestores.com

andreasanastassiades4243
Cyprus
About 1 year using the app
Spocket replied March 1, 2023

Andreas, you have no idea how much this makes us ecstatic! We are in a frenzy of pride to know how well the support team is doing! Your review will inspire everyone at Spocket; we're genuinely grateful for the awesome review! - Irene

August 9, 2019

This is by far the only app I've ever considered paying for. Great customer service - real people on the other end! Love this app

Botanical Sundries
United States
About 1 year using the app
Spocket replied August 10, 2019

Thank you for your review! We put a lot of effort into our app and it's really good to hear that you're loving it. We aspire to become even more awesome and improve our customer service even further!

Edited November 2, 2019

Love the looks of this app. Very easy to use. Hoping to find more products from the US and Canada. Videos very easy to understand.

Tigbul's Variety
United States
About 1 year using the app
August 23, 2020

I am loving this app! I am new to drop shipping, I love that you have so many options! I have purchased all of the samples prior to putting on my website.

LunaVida Exchange
United States
About 1 year using the app
Spocket replied August 23, 2020

Awesome! Glad to know you are loving our selections. Ordering samples first is a great way to see and test out the products you are wanting to put on your store. You're on the right track! If you need any help or guidance, please feel free to reach out to us at support@spocket.co. Thank you for choosing Spocket!

September 5, 2017

The app is easy to use to locate your products. I'd recommend adding additional search features to allow locating particular products - otherwise a great app.

Big Foot Females
Australia
About 1 year using the app