Angies 14 To 42
I wanted a clarification from Spocket on certain matters. I got an instant response. John who attended me didn't waste time, he was exceptionally professional and to the point, guiding me properly. I am profoundly satisfied with Spocket. God be with us, always. :-)
Thank you for sharing us your thoughts and commendation, we will make sure we'll pass on your feedback to John!
Apex Urban Gear
Love Spocket, especially the premium products! And, the support team has been great with helping me out a couple of times now.
We loved how the premium items are working out for you! Watch out for more premium items coming your way, we'll send you an email to keep you updated. Happy Spocket-ing!
Scammy! Good concept but very bad execution.
Oberlo is a million times better plus it's totally free for up to 500 products! This is $49 a month and product prices are too high.
Their "Wholesale" prices and shipping often add up to higher than suggested retail with slim profit margins, if any. There are no reviews on products or any of the suppliers. They still have a lot of work to get it where it needs to be imo. Maybe they need the cash from the trapped annual subscribers!
BEWARE if you sign up for the annual plan there are no REFUNDS whatsoever. Knowing what I know now I would have rather lost $49 for a month than paid $348 for the year and realized it was not for me after a month. And it constantly tries to get you to upgrade to the Empire Plan for $828 - so annoying!! My issue is finding good products to sell - I found a good seller but they don't ship to the U.S from Canada - well forget that...helloooo?! SO MANY of the other goods can be sourced for much less elsewhere or the consumer can buy it often for half the price with a simple Google search. Otherwise there is a really limited inventory with the smaller sellers (like they only have size small and XL or they have 10 pieces of something). They say the advantage is they automate the process. Well well and good but if there is no merchandise I can sell there is nothing to automate. There are also no reviews on the products or sellers.
Concept is good but they have quite a ways to go. Only good thing has been their customer service which is always responsive and helpful but alas their hands are tied by management. Too bad they have to lure people into the annual plan (comes to 'ONLY' $29/month vs $49/month) to get them to stay a customer. In hindsight would have rather spent that money on advertising. Caveat Emptor.
Update: I checked out Grey Zeus since I had received an email from Spocket about them as a new US supplier. I am desperately trying to find something usable to sell but spending FAR TOO LONG on it with no success! So as one example their simple Kara Tank Top is $25.50 wholesale (twice as much as I would spend myself as a consumer) and shipping is $10 for a little tank top that weighs nothing. Total = $35.50 and the recommended Sales Price is $34? So I'm negative before even marking anything up! For a 30% profit margin that tank would have to sell for $48. And so on with all their products - does anyone even look at this to see that it makes any sense at all or the suppliers put anything they want and charge any price for shipping or otherwise? Far too many products have a higher wholesale price than is available retail with a simple Google search. I just don't get it!
And I'm even afraid that anyone buys anything I have listed from Spocket as I hear there are too many fulfillment issues with suppliers.
We appreciate you taking the time to leave us a feedback about your experience. We apologize if you’re experience has not been up to par with what you expected with Spocket. Rest assured that are only goal is to provide you only with the service that we promise to deliver and that we aim to improve the overall customer experience that you get from us. We’d love to discuss this experience of your more, you can reach out us at email@example.com and we’ll be here to assist you right away.
A FUNKY PINEAPPLE
So far working with Spocket is better than I first thought. They are always there to help. They always answer a chat even if it says no one is around right now. Not a lot of companies do that. They keep tract of your items and handle it if some are discontinued or out of stock. I have worked with John and everyone is nice, kind and I am so glad I stumbled upon Spocket!! Mandy!
Thanks for choosing Spocket! We are always recognized to have a great support team and hopefully you do have a wonderful dropshipping experience with us.
This one looks promising with all things in place for dropshipping. Great pics, description, products, fast shipping and above all great support team. Can't ask for more Thank you
We are utterly delighted! Thank you for leaving us such awesome review! We're still onboarding more suppliers for more options and we bet that you definitely will love them. We hope that it will help your business grow!
I use this app to source products for my website. It’s very professional and is awesome when helping online sites like mine that will only function well with dropshipping.
The customer service is outstanding and they support you every step of the way.
We believe that we work better together! We'll always be more than happy to assist and go the extra mile! Thank you for an awesome review!
Steele Gray Rose
All the distributors are selling at retail prices. I went to all the manufacture websites and i can buy the products from them cheaper then then Spoket
Thank you for taking the time to leave us your feedback. I want to assure you that all Spocket suppliers offer our customer a minimum of 25% discount if not more. Spocket truly believes in helping our customer’s businesses grow and we make sure that all supplier on-boarded onto the platform adheres to this guideline. We’d love to know more about this experience of yours so we can possibly negotiate with the supplier you dealt with if their prices are indeed higher than what it’s supposed to be. Please reach out to us at firstname.lastname@example.org so we can assist you in resolving this matter right away.
Bone Island Products 1
The products on this are so much more unique than everything else I've run across they carry items that are a little more on the high-end side which is what I'm looking for they do have something for every budget but they are definitely meeting my needs their customer service is outstanding! How's the concierge for more than 20 years I am absolutely a stickler for good customer service.companies a lot of companies have great products but the customer service is below sea level and I believe the customer service is part of the ambassador to the company!
Seems that you've said it all! Thank you for sharing your fabulous review and please know that we are very grateful and flattered to be recognized as how you described it. One thing we can guarantee you though, you will always have a great support team here at Spocket.
Function & Fringe
Easy to use! So far we've added 50+ products to our online store. We've made a couple sales and the process is easy.
Our sincerest apologies if you felt that Spocket subscription fees are way too pricey and if you are not able to have the type of experience that other customers are enjoying especially those who have launched successful businesses dropshipping with Spocket.
Should you feel that you are unable to make your business a success due to little product options with us, we would love to hear you out and if can you tell me any item you are hoping to see in the platform but is not there that could have added more impact to your niche? reach out to us at email@example.com or chat with us 24/7.
The customer service is so very helpful and prompt when you need help. Nice quality products as well.
We thank you! We are very grateful for the awesome review. Thanks for supporting Spocket.