Reviews (6,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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useful app, and you can get product from USA
easy, stressless, and fast. it was so easy to push items to your store with just one button. so easy it didnt stress at all. the best thing of all it was super fast to do any order.
i prefer this over Oberlo, it's very easy to add items to your store. Great app i strongly recommend.
Music to our ears. Thank you! We are happy to know you are satisfied and we are glad to help your store become a success!
Great, fast and reliable service, Abby was a fantastic help! Very Friendly and helpful, would highly recommend Spocket for any Dropshippper!
Perfect! Thank you for your input. It's fantastic that Abby was able to provide you with the best support and quickly resolve your issue. Please contact us at any time! - Irene
I am very glad to have this app in my store I will many sore will use it best of all time so my think alway with you thank you
Thank you for leaving us a review! We're glad that you are planning to use Spocket to your stores. We'll support you all the way. Send us a message and we'll rush in to help! - Irene
Great product selections, lots of variants and good products description. Customer service are always available to answer questions.
We are constantly striving to innovate and provide the best service possible. Thank you for taking the time to share your knowledge with the team. If you require assistance, our support team is available 24 hours a day, 7 days a week! - Irene
Spocket has the best customer service, Spencer was amazing he got my questions answered in a quick, professional, friendly manner. I would 100% want him to work for my company. There was no confusion or miscommunication at all and I got all of the information I needed and more within 2 minutes. Thank you Spocket and thank you, Spencer. I really appreciate good customer service.
Hello High End Luxe Fashion! Thank you for your feedback! We are very happy to hear that Spencer was able to help you with your queries professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
The bad reviews are true.
Half of the products are crap from Aliexpress. The other half have such low margins that it's impossible to build a great business around it.
Shipping times are long. Even on the "Premium products", that are supposedly from the USA and have short shipping times, you see that most of them are from China and take 14 days to deliver.
They make false claims and don't give refunds. Their support responses to negative reviews are incredibly passive aggressive. Classic scam company.
You can still make money with Shopify, but not with this route. Source your own products and use Shopify as the payments processor. This company is trash.
Thanks so much for your honest feedback. This would greatly help in improvements we can make to the platform. May we please know which products you're referring to? It'd be great to know so we can do a review and see what we can do. Regarding your refund, we review each request carefully, including yours, and take the necessary steps after each assessment. We were informed that the Support team has been reaching out to you to work on resolving your case and we do hope you give us a chance to do so. Hoping to hear from you soon!
Thank you, JAM, for your excellent customer service, and thank you for your patience I love this app's fast response
Wonderful! We are glad that Leah was able to help you with your inquiry. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin
The simplicity of this app is fantastic! Customer service is on top of everything. Don't know how I would have built my store as quickly without their support!
Awesome! We are delighted to provide you with prompt and dependable communication and service. Thank you for deciding on Spocket! - Irene