Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

January 15, 2023

Great for beginners and it is easy to import products to your shopify store. Spocket also gives you the ability to see the listing price and retail price of your items.

Small Business Enthusiasts
United States
15 days using the app
Spocket replied January 16, 2023

Awesome! We're very happy to know everything is going well for you. Don't hesitate to reach out to us at support@spocket.co if you ever need any help and we'll gladly assist you! Thank you for partnering with Spocket! - Irene

March 18, 2020

It’s awesome. Use it for best results. So many products to explore. Good service and customer service 24/7..

EMPATHY77
Australia
15 days using the app
Spocket replied March 20, 2020

We've got your back, Empathy77. All the best!

February 17, 2021

Do not use this platform. There refund policy is hidden, because you won't get one. Suppliers will not ship products on time. In order to contact them you have to chat with spoket, and wait days for a response. I had an issue with a vendor that took a week longer than advertised to ship. I requested a refund, as my sales channel refunded the customer due to long times. 2 days after said request, Supplier shipped the order. 3 weeks later Supplier requested the product. Yea. Right. A customer gets a free product at my expense. So fk me. Spoket will not refund my annual account. Again fk me. So fk spoket. My bank is processing both returns, and labeling spoket as fraudulent because they do not display there refund policy clearly. At least someone knows how to provide decent service.

K.B. Shaw's
United States
12 months using the app
Spocket replied February 20, 2021

Thank you for sharing your feedback! We appreciate you letting us know about the issues you encountered. Our sincerest apologies for any inconvenience we may have caused. Our Annual Subscriptions are indeed non-refundable as stated when you signed up because yearly subscriptions are heavily discounted. Our refund policy is very open and can be found in our help center. We are very strict and we don't tolerate suppliers that do not stay true to their claims especially with their processing and shipping times. While we do understand that some of our suppliers are on a limited workforce schedule due to the pandemic, you can be sure that we will take the appropriate actions necessary to prevent any issues moving forward. We'll have one of our account managers personally reach out to you to make sure your concerns are resolved. Your extended patience and kind understanding is much appreciated. Thank you!

January 8, 2023

Found a lot of cool products for my niche and very easy to use! Lots of different options. Would highly reccomend

MysticLunasGifts
United States
15 days using the app
Spocket replied January 8, 2023

Perfect! We are glad you like the app, our products, and the great feature we have. It is also our pleasure for you can recommend Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin

January 30, 2020

Using this app for my new store and it's super simple, even for a newbie with little tech experience like myself!

Plus & Luxe
United States
15 days using the app
Spocket replied February 3, 2020

Awesome! The platform is designed for all dropshippers/entrepreneurs of all levels. We made it simple and easy to master so as to avoid having our merchants experience issues.

Edited November 18, 2019

It is great. It has helped me so much so far, I am hopeful that it is going to get me some actual sales. So fingers crossed.

JJs_Boutique3
United States
15 days using the app
Spocket replied November 19, 2019

We are keeping our fingers crossed for you as well. We hope you get your first sale soon!

August 26, 2020

nice one
and good work
keep going forward
i want only on thing add some coffee maker and thank you

CafeCorner
Saudi Arabia
15 days using the app
Spocket replied August 29, 2020

We sure will keep moving forward! Happy to have you go up with us! Thanks for using our app for your coffee product needs!

October 12, 2022

Found everything I could need for my store, very fast speed and customer service has been amazing. 10/10!

The Main Vibe
United States
15 days using the app
Spocket replied October 13, 2022

Thank you so much for your amazing feedback! Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers that offer fast shipping. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help! - Erwin

June 19, 2020

Would like to see more candied nail suppliers. It makes me nervous relying on one supplier for my Shopify needs.

ChameleonNails
United States
8 months using the app
Spocket replied June 20, 2020

Thanks for the feedback! We'll let our supplier operations team know about it so they can find more candied nail suppliers to add on Spocket! Rest assured that we'll do our best to look for and provide you with the supplier that you need! Thank you!

February 24, 2018

the products are high quality but they should lower the monthly charge for how many items that you have in stock.I will see how it goes.

Joannes Banner Ads And Ad Spaces
New Zealand
15 days using the app