Reviews (527)

Overall rating
3.7
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
November 1, 2024

Easy to use

Taylor Glide Co.
United States
5 minutes using the app
Spocket replied November 4, 2024

Thank you for your feedback! We’re glad to hear that you find our platform easy to use. Your satisfaction is our priority, and we’re here to help if you need anything else! - Eleanor

August 13, 2024

amazing app. I have just been here for a couple of days, so I am basically learning about the business but I already in love

QuintaKata
Andorra
3 minutes using the app
Spocket replied August 14, 2024

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you’re already loving the app, even though you’ve only been with us for a few days. We’re here to support you as you learn and grow in your business journey. If you have any questions or need any help, don’t hesitate to reach out. Welcome aboard, and thanks again for your kind words! - Eleanor

November 29, 2024

no free plan

Southern Maryland Outdoor Power Equipment
United States
3 minutes using the app
Spocket replied December 2, 2024

Thank you for your feedback! We understand how important a free plan can be for some users. While we currently don't offer one, we have a 14- day free trial you may avail,we’re constantly working on improving our services and will definitely take your suggestion into consideration. In the meantime, if you have any questions about our plans or need assistance, feel free to reach out, and we’ll be happy to help!Happy dropshipping!- Eleanor 😊

Edited November 12, 2025

Updated Review – November 2025

If I could give this company 0 out of 5, I absolutely would.

It’s now been over four weeks since Spocket promised to issue a full refund for an unauthorized $314.99 USD charge, and we’re still waiting. Despite more than 10 emails back and forth, all we get are vague replies like “we’re still coordinating internally” or “may we schedule a quick call?” even though we’ve made it clear multiple times that we prefer to keep everything in writing for accountability.

The constant requests for phone calls and the lack of concrete action make it feel like they’re simply trying to delay the process. For a small business like ours, this kind of unapproved billing and prolonged refund runaround is completely unacceptable.

If anyone wants to know more about our full experience with Spocket and how they operate, feel free to reach out to us at contact@evergreenandbirch.ca we’ll gladly share details and our advice to choose a more transparent and trustworthy platform.

Evergreen & Birch
Canada
25 days using the app
Spocket replied October 20, 2025

Thank you for taking the time to share your experience — we’re truly sorry to hear that your trial with Spocket didn’t go as expected.

We understand how frustrating unexpected charges can be, especially when your intention was to explore the app briefly. While uninstalling an app on Shopify does not automatically cancel the associated subscription with all apps (including Spocket), we recognize that this may not have been clear, and we’re actively working to improve how this information is communicated during the signup and trial period.

We also apologize for the delays and miscommunication you encountered with our support team. That’s not the experience we want for any of our users. Your feedback is being taken seriously, and we’re reviewing this internally to ensure we handle similar situations with more clarity and urgency in the future.

Our team has already been in touch regarding a resolution, and we remain committed to working with you toward a fair outcome. If there's anything else you'd like us to review or clarify, please feel free to respond directly to the ongoing support thread, and we’ll make sure it gets the proper attention.

November 22, 2024

we like the Variety that is offered

Aquatic Oasis Reefing
United States
2 minutes using the app
Spocket replied November 26, 2024

Thank you for your feedback! We're so glad to hear that you appreciate the variety of products we offer. We’re always working to expand our selection and provide options that help support your business. If you need anything else, feel free to reach out! Happy dropshipping!- Eleanor 😊

May 12, 2023

eASY INSTALL, AT THE MOMENT GOODDDDD,AT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDD

We Have Furniture
United States
3 minutes using the app
Spocket replied May 13, 2023

We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 11, 2024

So Easy and tons of variety to choose from

Just What You Were Looking For
United States
1 minute using the app
Spocket replied December 12, 2024

Thank you for your great feedback! We're so glad to hear that you found the process easy and that you’re enjoying the wide variety of options. We’re always working to offer more choices, and it's wonderful to know you're happy with what’s available! - Eleanor 😊

October 20, 2025

I was given a Free 30 Days extended trials, it's a nice gesture toward new user. Now, it's time to explore so that trial turns into a life time partnership.

Kohinoor SmartShop™
United States
About 1 hour using the app
Spocket replied December 11, 2025

Thank you for your kind words! We’re glad you enjoyed the extended trial and are excited to support you as you explore Spocket. We look forward to helping you grow your business and building a long-term partnership with you! - Eleanor

November 7, 2024

Très facile à accéder Super

Bob bien être
France
About 2 hours using the app
Spocket replied November 8, 2024

Merci beaucoup pour ce super retour ! 😊 Nous sommes ravis d'entendre que l'accès à notre application vous a été facile. Si vous avez des questions ou besoin d'assistance, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à réussir ! 🚀 - Eleanor

November 7, 2025

top site

Fashion Novamaro
United States
28 minutes using the app
Spocket replied June 8, 2026

Thank you! We’re thrilled you think so — we’re always working to make the experience even better.- Eleanor