Reviews (6,438)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

July 24, 2024

it is great and easy to use

AKM Enterprises
United States
2 months using the app
Spocket replied July 26, 2024

Thank you so much for taking the time to share your positive feedback about Spocket! We're thrilled to hear that you've had a great experience with our platform and found it easy to use. We strive to make it simple and seamless for our customers to discover and purchase from our wide range of suppliers, and it sounds like we've hit the mark for you! If you have any other questions or need further assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your kind words! - Erwin

September 17, 2024

Still trying to fix mine but I believe it will be nice

My Store
Nigeria
About 1 hour using the app
Spocket replied September 18, 2024

Thank you for your feedback! We're glad to hear you're feeling optimistic about your progress. If you have any questions or need assistance while you’re working on your project, don’t hesitate to reach out. We’re here to help you succeed! - Eleanor

October 5, 2024

so easy to use

Frugal Finds Canada
Canada
10 days using the app
Spocket replied October 7, 2024

Thank you for your feedback! We're thrilled to hear that you find Spocket so easy to use. If you have any questions or need assistance, feel free to reach out. Happy Dropshipping! 🌟 - Eleanor

June 22, 2024

Running a shopify store can be daunting. There are sooo many choices of apps on the app store. I believe that I have tried them ALL and then I decided to go back to spocket. It has everything I need at a great price. It simplifies everything! Thanks

Mezzy Hair
United States
24 days using the app
Spocket replied June 23, 2024

Thanks for choosing Spocket again! We're honored that you've given us another chance, and we won't let you down! If you ever need anything or have any questions, don't hesitate to reach out. We're always here to help. - Erwin

May 31, 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

GInThePark
United States
Almost 2 years using the app
Spocket replied June 23, 2024

We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more responsive and effective in resolving complex issues like this. - Erwin

November 2, 2024

It is easy to run and have 24/7 support

Bath and beauty
United States
About 3 hours using the app
Spocket replied November 4, 2024

Thank you for your feedback! We're glad to hear you find our platform easy to run and appreciate our 24/7 support. We're here to help you anytime you need assistance. Your success is important to us! - Eleanor

October 16, 2024

Fast delivery

Dil Dil
Canada
12 days using the app
Spocket replied October 17, 2024

Thank you for your feedback! We’re delighted to hear that you experienced fast delivery. We strive to get your orders to you as quickly as possible. If you have any other comments or need assistance, don’t hesitate to reach out. We appreciate your support! - Eleanor

August 6, 2024

this app is the easiest and the best honestly for dropshipping.

KitchenElite
United States
About 2 months using the app
Spocket replied August 7, 2024

Thank you for the fantastic review! We’re thrilled to hear that you find our app the easiest and best choice for dropshipping. Your satisfaction is our top priority, and we’re glad we’re making your dropshipping experience smoother. If you need any support or have any questions, we’re here to help. Happy dropshipping! - Eleanor

May 25, 2024

If someone said "hey if you could dream up a perfect way to sell online and write it down" then let us create it and its called Spocket-US & EU Dropship, BOOM problem went from a situation to a solution. Thank you team for all your hard work.

Ionmakeup.com
United States
3 months using the app
Spocket replied June 23, 2024

Thank you so much for your kind words about our team's hard work. We're proud of what we've accomplished, and it's great to hear that it's made a meaningful difference in your life. - Erwin

September 12, 2024

Different choices for store front

My Store
United States
26 days using the app
Spocket replied September 13, 2024

Thank you for your feedback! We’re glad to hear that you’re interested in exploring different storefront options. At Spocket, we understand that every business is unique, and we strive to offer a variety of choices to help you create a storefront that best suits your needs.

If you have any specific preferences or need assistance in selecting the best options for your store, feel free to reach out. We're here to help you find the perfect setup to showcase your products and grow your business! - Eleanor