Reviews (5,582)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to source products from US and EU suppliers, significantly reducing shipping times and enhancing customer satisfaction. They value the curated selection of high-quality products and the seamless integration with major e-commerce platforms like Shopify and WooCommerce. Features such as regional product filtering, a user-friendly interface, easy product importation, and stock level notifications are highlighted. Additionally, the app supports multiple users and sales channels, and is praised for responsive customer support and improved order processing efficiency.

November 2, 2023

I was thinking of going to a different niche but after coming to Spocket and after seeing all the products they have i decided to stay with them. customer service Spencer was very helpful.

lace and leather pet supplies
United States
8 months using the app
Spocket replied November 4, 2023

Hi lace and leather pet supplies! Thanks for the feedback! It is awesome that Spencer was able to assist you efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 23, 2024

Brilliant

The Cabin Emporium
Peru
About 2 months using the app
Spocket replied April 26, 2024

We're thrilled to hear that you find Spocket brilliant! If you ever need further assistance or have any questions, feel free to reach out. We're here to help ensure your experience remains exceptional.

Happy Spocket-ing!

August 7, 2023

I really took the time to scout what would be the best supplier to work with for starting my business and Spocket truly stood out in terms of website and online reviews. As a beginner, it has been an incredible help and comfort to have such ready and eager people to help me. With Spockets support, I felt feel less alone when starting my business and what a difference it has made! The products themselves are great. I have no regrets signing up with them.

Spellcaster Jewelry
Philippines
4 months using the app
Spocket replied August 8, 2023

Hi there! We are happy to know that you are enjoying your experience. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 22, 2023

There are other options for dropshipping, but Spocket has engaging inventory and reliable suppliers. It has been a pleasure to this point and I don't see why it should change anytime soon.

Elevated Essentials
United States
About 1 year using the app
Spocket replied October 25, 2023

Hello Elevated Essentials! Thank you for taking the time to share your feedback with Spocket. We are glad you are satisfied with our suppliers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 14, 2024

There's brand names!!

Paragon Outfitters
United States
5 days using the app
Spocket replied June 23, 2024

Thanks for being an amazing user, and we're excited to see what amazing things you'll create with our app! - Erwin

September 1, 2023

Erwin from Spocket gathered some information for me from a supplier within minutes! I'd initially written the supplier via the in-app chat feature, but they never responded to me. So, I contacted support directly. I was initially told it may take 48 to 72 business hours. Yet Erwin got back to me on the SAME DAY! Thanks very much for your speedy service, Erwin. It's much appreciated.

Joy's Gift Boutique
United States
4 months using the app
Spocket replied September 4, 2023

Thanks for your feedback! We are happy to know that Erwin was able to provide you with an awesome service today and that everything was taken care of. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 27, 2024

Super professional! Highly recommended to all dropshippers who are just starting out!

Fit for Fun
Italy
9 days using the app
Spocket replied January 30, 2024

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 22, 2024

Great but still a little confusing

Enigma
United Kingdom
3 months using the app
Spocket replied February 24, 2024

Hi Enigma!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 31, 2023

I want to say I just had the greatest help from Earl on Spocket via online chat. He was so pleasant and so very, very helpful and took the time to help answer all my questions that I asked as well as take the time to send me links to help with my questions. I am very new to all this and learning but so far with Spocket I would highly recommend. Thank you Earl for your time and help, much appreciated.
Lisa T

Pawsitively Prescious Pet Shop
United States
8 months using the app
Spocket replied August 2, 2023

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Earl to give him the recognition that he deserves. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 30, 2024

I really enjoy this app so far

My Store
United States
3 months using the app
Spocket replied February 5, 2024

Hi there!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby