Reviews (6,178)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.

May 29, 2024

Great app! I love how easy it is to use

Blair & Fitch
United States
5 months using the app
Spocket replied June 23, 2024

Our app is built to simplify your workflow and save you time, so you can focus on what you love - creating and selling amazing products! - Erwin

June 12, 2024

Because it’s easy to operate and one of the best sites I’ve experienced ..

KELVINSWAYLLC
United States
25 days using the app
Spocket replied June 23, 2024

We're over the moon to hear that you've had a fantastic experience with our app and consider it one of the best sites you've ever used! We're thrilled that you've found it easy to operate, and we're proud of the effort our team puts into creating a seamless and user-friendly experience for all our customers. - Erwin

Edited August 11, 2024

False advertising from the getgo. Company states that there is a free plan but after you install the app and give them your email address and other details, you cannot access anything without selecting a paid plan. So there is NO FREE PLAN at all as advertised. Why on earth would I ever consider signing up for a paid plan with a company whose first action with me is to lie and falsely advertise in order to get my details?

If you do not want to offer a free plan, that is your prerogative. But then remove that statement from your listing on the Shopify App Store!

Update: These people constantly spam you with emails and phone calls if you leave a review, trying to get you to change the review. SPAMMING ME WILL NOT HELP YOUR CASE! REMOVE MY EMAIL ADDRESS AND MY PHONE NUMBER FROM YOUR DATABASE WITH IMMEDIATE EFFECT. THE NEXT CONTACT I RECEIVE FROM YOU WILL RESULT IN ME REPORTING YOU TO SHOPIFY AS A SPAMMER

Dazzling Delights
Ireland
2 days using the app
Spocket replied July 11, 2024

I apologize for the frustration and disappointment you've experienced with Spocket. We appreciate your feedback and will use it to improve our services.

If you're willing, could you please provide more details about your experience with Spocket via email at support@spocket.co? Your feedback will help us identify the root cause of this issue and make necessary changes to prevent it from happening again. - Erwin

September 3, 2024

I recomand other to use this app because this app is politely and easy to use and find the best and Quality products. I am happy to be a part of this.

Elec Techies
Norway
About 5 hours using the app
Spocket replied September 5, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app both user-friendly and effective in helping you find top-quality products. It’s great to know that you’re happy with your experience and that our efforts to provide a polite and easy-to-use platform are paying off. We appreciate your recommendation and are grateful to have you as a valued member of our community! - Eleanor

June 6, 2024

Easy set up unbeilalbe products

Mybestfriend
Canada
About 2 months using the app
Spocket replied June 23, 2024

Thanks for being an amazing user, and we can't wait to see what the future holds for your e-commerce journey! - Erwin

Edited June 6, 2024

Communication and guidance are the key to prosperity. In my opinion you all have maxed it and I would say you have excelled on this venture. Being that I am a newbie and an oldie at the same time your guidance has been a key factor on my development so far. Thanks again. Eleanor has achieved a 1000 % rating due to her follow ups and instructions.

My Store
United States
About 2 months using the app
Spocket replied June 23, 2024

We're lucky to have Eleanor on our team, and she's always going above and beyond to ensure that our customers receive top-notch support. Her dedication to following up and providing clear instructions has earned her a reputation as one of our most helpful and responsive support agents. - Erwin

June 19, 2024

Muy buena, la recomiendo al máximo me costo al inicio pero valió la pena, solo hay q aprender y saber ingeniarla, Tiene una gran variedad de excelentes productos con márgenes respetables. Agregarlos a mi tienda ha sido súper fácil.

Tienda.comercio
Chile
9 days using the app
Spocket replied June 23, 2024

¡Estamos encantados de saber que ha tenido una gran experiencia con nuestra aplicación y la recomendaríamos a otros! Eso significa mucho para nosotros y estamos agradecidos por su entusiasmo. - Erwin

October 2, 2024

We've been using Spocket to source premium products for our pet store, and we couldn't be more pleased with the results. The platform's focus on suppliers from the USA and EU has allowed us to significantly reduce delivery times and offer our customers high-quality items that align perfectly with our brand's aesthetic and values.

The integration with Shopify has been seamless, making it easy to manage orders, and the ability to personalize our branding adds a unique touch that helps us stand out in a competitive market. Spocket’s emphasis on fast shipping and great supplier communication has made it a reliable tool in our operations, allowing us to offer a premium shopping experience with fewer issues and faster deliveries.

Salamander Prime
Poland
About 3 hours using the app
August 15, 2024

best help for the spcket

Motocheap
Romania
About 6 hours using the app
Spocket replied August 16, 2024

Thank you so much for your positive review! We’re delighted to hear that you found our support to be the best for Spocket. Our team works hard to provide top-notch assistance, and it’s wonderful to know their efforts have made a difference for you. If you have any more questions or need further help, don’t hesitate to reach out. We’re here to assist!

- Eleanor

May 30, 2024

its very easy to use and the help center is really interactive

SummerFans
United States
3 months using the app
Spocket replied June 23, 2024

We're thrilled to hear that our platform is easy to use and that our help center is interactive and helpful. Our goal is to be as intuitive as possible so that our customers can find what they need quickly and easily. - Erwin