Reviews (6,565)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

November 13, 2024

So far the site seems pretty user friendly

Juju’s Junction
United States
15 minutes using the app
Spocket replied November 14, 2024

Thank you for your review! We're so glad to hear that you're finding the site user-friendly. We strive to make the experience as simple and seamless as possible for our users. If you ever have any questions or need assistance, don’t hesitate to reach out—we’re here to help. Wishing you great success with your dropshipping journey! 🚀 - Eleanor

November 16, 2024

I love the Diversity of products and quality

New Shop
United Kingdom
About 20 hours using the app
Spocket replied November 18, 2024

Thank you so much for your kind words! We're thrilled to hear that you love the diversity and quality of our products. We’re always working to offer a wide range of high-quality items, and it’s great to know you’re enjoying the selection. If you need anything else, feel free to reach out! - Eleanor

August 8, 2024

easy to use, good interface, good communication; easy to use, good interface, good communication; easy to use, good interface, good communication

Haight Ashbury
United States
About 2 months using the app
Spocket replied August 9, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our interface easy to use and that our communication met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best experience possible. - Eleanor

August 28, 2024

The Support it top tier. I received prompt and helpful guidance whenever I need it.

Wushu Inc.
Jamaica
27 days using the app
June 12, 2024

This App has Great customer Service. Last week I was working with Leah on a problem I was having on pricing. All correspondence was completed using email. Leah was very helpful; she understood my problem and put into place fixes that resolved the issue within 24 Hours. She contacted me after a day or two and asked if everything was Ok, and it was. I would highly recommend this App just on the Customer Support itself.

GK ENTERPRISES
United States
About 1 month using the app
Spocket replied June 23, 2024

We're thrilled to hear that you had a great experience working with Leah, one of our dedicated customer support specialists. We're proud to have a team that's passionate about helping our customers succeed, and it sounds like Leah went above and beyond to resolve your issue. - Erwin

July 17, 2024

I love how easy it is to navigate in the sprocket app!

KC Pink Girl LLC
United States
About 2 months using the app
Spocket replied July 19, 2024

Wow, thank you so much for your fantastic feedback! We're thrilled to hear that you're loving the navigation in our app - we worked hard to design an intuitive and user-friendly interface, and it sounds like we've hit the mark with you! - Erwin

August 29, 2024

Easy to use and wide range of available products

Trendy Mix
Jordan
About 23 hours using the app
Spocket replied September 2, 2024

Thank you so much for your positive review! We’re delighted to hear that you find our platform easy to use and appreciate the wide range of products available. We strive to make your experience as smooth and satisfying as possible, and your feedback reassures us that we’re on the right track. If you need any assistance or have more suggestions, please don’t hesitate to let us know! - Eleanor

June 30, 2024

I’m just starting up and I’ve been impressed by the ease and efficiency of setting up my first store.
The Ethan’s been amazing
Thank Spocket

Healthieru_
Kenya
28 days using the app
Spocket replied July 4, 2024

We're delighted to hear that you're off to a great start with your store! Our team works hard to make it easy for new customers to get up and running quickly, so it's wonderful to hear that we've achieved that for you. - Erwin

November 8, 2024

I love that it actually does have a free plan so users can get a feel of what's to come!

Expressions
United States
3 minutes using the app
Spocket replied November 11, 2024

Thank you for the awesome feedback! 😊 We're thrilled to hear you appreciate the free plan—it’s designed to give users a chance to explore and experience all that Spocket has to offer. We’re excited to have you on board and look forward to supporting you as you grow your business. If you ever have any questions or need help, we’re always here! - Eleanor

June 5, 2024

I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.

The Pose Boutique
United States
About 1 month using the app
Spocket replied June 23, 2024

Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin